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February 1st, 2019 16:00
P4317Q, audio input not working?
For audio source from DP is OK. But for source from audio input, there is no sound. Any idea? Thanks a lot and have a nice day!
Best Regards, yfliao
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DELL-Chris M
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February 2nd, 2019 10:00
We need more data before we can troubleshoot;
* How long were using the P4317Q before you noticed this issue?
* What operating system?
* Specific PC model?
- If a Desktop PC, what video card? What video out ports are on the video card?
- If a Laptop PC, what video out ports are on the Laptop?
* Show in detail how the P4317Q is connected to the PC using all ports and cabling. Example =
PC GTX 1080 DP out port --> P4317Q DP to DP cable --> P4317Q DP in port
PC USB 3.0 port --> P4317Q USB 3.0 upstream cable --> P4317Q USB 3.0 upstream port
* Note, the audio source will change automatically on the P4317Q when it is connecting with multiple display inputs. You will have to change the Audio source again from the OSD (On-Screen-Display) menu each time when turning the P4317Q off, then on