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April 20th, 2016 13:00

QC DisplayPort cables packaged with P2314H

Not sure where product feedback should go, I was unable to find an email address.

We've been buying a small amount of Dell P2314H monitors for the office (about 16 so far). All ordered from the same vendor. The last two I ordered came in different packaging which took up more space and also contained a DisplayPort cable that I had to replace due to faulty connection termination - any wiggle whatsoever would cause the display to disconnect.

Here's a picture of the DisplayPort cable's that you used to ship(right) vs what you ship now(left).

As you can see, the cable on the left doesn't have a latch on the DisplayPort and the one on right have all worked great whereas the new ones you ship now seem to be very poor quality.

The monitors with good packaging and good DisplayPort cables are P2314Hc monitors

The monitors with bad packaging and bad DisplayPort cables are P2314Ht monitors.

Anyways, I figured I'd let you know so you can forward this feedback to your product quality control and supply chain people.

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April 21st, 2016 10:00

Thanks. I have forwarded this on to the Displays Team.

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