No, of course the Dell support representative was wrong. The image does rotate to portrait, but you need software to do it. You can download a free 30-day trial of Pivot software, or you can install the latest ATI Catalyst drivers (I use ATI Catalyst [Omega] 3.8 drivers) which have a Rotate feature and work fine with Windows XP
By the way, it's best not to use ALL CAPITALS in your posts, as it is hard to read and is thought of as shouting.
I never call computer support phone lines, but I always heard Dell was better than the rest for support. I understand the support staff may not know everything especially if you have a difficult question, but the Dell rep was adamant that the image doesn't rotate. How could she not know this? Surely, the monitor rotates for a reason.
I have NVidia 64 MB GEForce4 MX 420, so I don't think I can use ATI. Nevertheless, I'll keep searching for the software to rotate now that I know it is possible.
P.S. You're right about the CAPS. I'm just lazy about hitting the shift key.
I am having trouble configuring rotate with my new 1901FP. And of course support had not the slightest idea how to help. While one hold, I figured out the need for the newer Nvidia drivers... (I was supposing Dell had a utility to download.)
I have a Nvidia a Geforce 256. Dell XPS with PowerQuest T 1.2G processor. I have installed new drivers, trying both 44.03 and the newest 45.33, both of which have the NVRotate (supposedly). But I cannot find it/ or make it work.
I have installed the NView Desktop manager (which was not in the 44.03 install downloaded from Dell), and can find the rotate command under the Hotkeys selection. But it simply does nothing. I can assign all the other functions to hotkeys in Nview, and make them work. But rotate does not, trying all the rotate degree options.
Using Analog. NVidia page suggests the rotate function is supported for geforce 256 (which was never DVI).
How/where does one access the Rotate function in the driver setup?? Is in in NView, does it appear as a specific function??? Since I am not seeing it in my setup, I have no idea what I am missing....
Have you tried using the 'positioning' menu for the monitor itself. Check your CD user guide. It says: "Note: When using '2: Digital Input', the positioning adjustments are not available." This would seem to suggest that it can be done in anolog with the right driver. Mine is a DVI connection with NVIDIA GeForce FX 5200. My original driver did not have rotation capability, but the new driver I dowloaded included the NVIDIA Media Center- a user interface that includes rotation settings.
I remember reading a lot about this here when I first got my monitor. You might want to do a search using the word 'rotate' or 'rotate monitor' and see what you can find. Good luck!
FYI, I have an ATI All in Wonder 9800 Pro card with 128 mb. ATI's latest drivers, the 3.9 have discontinued support for the rotate feature. I haven't had support for the feature anyway because Dell didn't originally sell me the All in Wonder card with the system. What really gets me upset is Dell sells the monitor as having the ability to rotate, but they have no driver for rotation unless you use ATI's version and never update the drivers. Now I guess I will have to purchase this ability from some other company, and this is not fair. By the way , the 1901FP is a great monitor. I love it, but Dell should have their own small program that comes with the monitor to allow the rotate. Just look at all the confusion they have caused on all the forums with this one small problem. DELL LISTEN and do something about this problem to keep your happy client base... this would be the smart thing to do.
You can easily enable the Rotation feature in the ATI Catalyst 3.9 drivers by making a single, simple change in a registry key using Regedit. Here's how:
The long name in the brackets { } at the end of the key name will be different on your computer, but it is easy to recognize. Single-click on this long name and you will then see a long list of entries in the right pane. On this list locate Rotation. You will see the binary 00 00 00 00 under Data. Double-click on Rotation and change the binary to 01 00 00 00. Close Regedit and now check the Display Properties/Settings/Advanced and you should now see the Rotation tab in the ATI Control Panel. For safety, you can back up your registry before doing this, but it is a pretty simple and trouble-free procedure.
Bob, Thank you very much for the info. I went into the registry, changed the setting, went into the ATI screen properties and it didn't work at first, it said my settings were not compatible. I was set to 1280 x 1024, 70 hertz, 32 bit. I changed the setting to 60 hertz, and bingo, it works perfectly. I've been 2 months, back and forth with Dell and ATI, and both had no answer. One minute with the forum, with the right question, the right person logging on, and the question is answered perfectly. Thank you! There are going to be a lot of people on the forum that will appreciate your answer! By the way, I've read a lot on the forum about this monitor, lots of negatives, but it's mostly by people that just don't have a clue. This is one nice monitor (1901FP) for the buck. Dell puts together excellent products and packages, but sometimes they bother me because they are overly cautious about putting out a particular product such as my All in Wonder 9800 Pro card. It kicks in the machine but they aren't offering it yet. I guess they must be careful in all respects until they feel totally confident. Again, thank you.
Very glad it worked for you. It's hard to understand why ATI chose to disable this feature and why they made it so hard to find the way to re-enable it, when the solution is so simple.
I agree about the 1901FP - I got mine from Dell for $486.75 and it is brilliantly sharp and clear with no dead or stuck pixels.It is definitely the best monitor I have ever had (or seen, for that matter.)
Thanx for the great regedit tip, I have done it on my machine too. The trouble though is that it is very slow when I rotate my screen 90 degrees to the right. In fact it is so slow that is unworkable. I have an ATI 9800 Pro card and a new 8300 system (P4 2.6) which should be enough. Does anybody have a clue why is that slow?
I have a similar problem and have been unable to get support from Dell (though I believe that they misunderstood my request for information). I have a 1703FP and am using the Intel 82865G Graphics controller. I have not been able to determine what drivers I require to rotate my display (don't need a driver to rotate the monitor, just a small amount of elbow grease).
My monitor/computer came with two video cables, a USB cable and a DVI cable. There is no DVI port on the computer, but the USB cable works fine. But do you need the DVI to enable rotation of the screen display?
robnich
155 Posts
0
October 19th, 2003 03:00
No, of course the Dell support representative was wrong. The image does rotate to portrait, but you need software to do it. You can download a free 30-day trial of Pivot software, or you can install the latest ATI Catalyst drivers (I use ATI Catalyst [Omega] 3.8 drivers) which have a Rotate feature and work fine with Windows XP
By the way, it's best not to use ALL CAPITALS in your posts, as it is hard to read and is thought of as shouting.
Bob N.
HENRY2HENRY2
4 Posts
0
October 19th, 2003 03:00
Thanks for the info Robnich.
I never call computer support phone lines, but I always heard Dell was better than the rest for support. I understand the support staff may not know everything especially if you have a difficult question, but the Dell rep was adamant that the image doesn't rotate. How could she not know this? Surely, the monitor rotates for a reason.
I have NVidia 64 MB GEForce4 MX 420, so I don't think I can use ATI. Nevertheless, I'll keep searching for the software to rotate now that I know it is possible.
P.S. You're right about the CAPS. I'm just lazy about hitting the shift key.
tomintx
1K Posts
0
October 21st, 2003 00:00
Henry2
Those with Nvidia UDA are in luck
If you have XP O/S, any of the 4x.xx Nvidia drivers contain NVRotate. SImply update to that version and you have image rotation.
http://nvidia.com/object/feature_nvrotate.html
If you have Win9x or ME, use version 40.72, which has NVRotate.
robnalex
2 Intern
•
720 Posts
0
October 21st, 2003 05:00
jd576
2 Posts
0
October 23rd, 2003 02:00
I have a Nvidia a Geforce 256. Dell XPS with PowerQuest T 1.2G processor. I have installed new drivers, trying both 44.03 and the newest 45.33, both of which have the NVRotate (supposedly). But I cannot find it/ or make it work.
I have installed the NView Desktop manager (which was not in the 44.03 install downloaded from Dell), and can find the rotate command under the Hotkeys selection. But it simply does nothing. I can assign all the other functions to hotkeys in Nview, and make them work. But rotate does not, trying all the rotate degree options.
Anyone have any suggestions?
Thanks....
robnalex
2 Intern
•
720 Posts
0
October 23rd, 2003 04:00
jd576-
Is your monitor connected with DVI or analog? I don't think you can rotate with the analog connection.
jd576
2 Posts
0
October 23rd, 2003 05:00
How/where does one access the Rotate function in the driver setup?? Is in in NView, does it appear as a specific function??? Since I am not seeing it in my setup, I have no idea what I am missing....
robnalex
2 Intern
•
720 Posts
0
October 23rd, 2003 17:00
Have you tried using the 'positioning' menu for the monitor itself. Check your CD user guide. It says: "Note: When using '2: Digital Input', the positioning adjustments are not available." This would seem to suggest that it can be done in anolog with the right driver. Mine is a DVI connection with NVIDIA GeForce FX 5200. My original driver did not have rotation capability, but the new driver I dowloaded included the NVIDIA Media Center- a user interface that includes rotation settings.
I remember reading a lot about this here when I first got my monitor. You might want to do a search using the word 'rotate' or 'rotate monitor' and see what you can find. Good luck!
Pretender72
5 Posts
0
November 11th, 2003 17:00
robnich
155 Posts
0
November 11th, 2003 18:00
You can easily enable the Rotation feature in the ATI Catalyst 3.9 drivers by making a single, simple change in a registry key using Regedit. Here's how:
Run Regedit and find the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\ATI Technologies\Desktop\{D3BDE9EC-8D58-488D-9B6C-139D98F5C7E6}
The long name in the brackets { } at the end of the key name will be different on your computer, but it is easy to recognize. Single-click on this long name and you will then see a long list of entries in the right pane. On this list locate Rotation. You will see the binary 00 00 00 00 under Data. Double-click on Rotation and change the binary to 01 00 00 00. Close Regedit and now check the Display Properties/Settings/Advanced and you should now see the Rotation tab in the ATI Control Panel. For safety, you can back up your registry before doing this, but it is a pretty simple and trouble-free procedure.
Bob N.
Pretender72
5 Posts
0
November 11th, 2003 18:00
robnich
155 Posts
0
November 11th, 2003 19:00
Pretender -
Very glad it worked for you. It's hard to understand why ATI chose to disable this feature and why they made it so hard to find the way to re-enable it, when the solution is so simple.
I agree about the 1901FP - I got mine from Dell for $486.75 and it is brilliantly sharp and clear with no dead or stuck pixels.It is definitely the best monitor I have ever had (or seen, for that matter.)
Cheers,
Bob N.
DutchieHolland
2 Posts
0
December 22nd, 2003 18:00
robnich
155 Posts
0
December 23rd, 2003 03:00
I think the slowness is normal in Portrait mode, as each screen must be recalculated and redrawn in order to display in the vertical orientation.
Bob N.
RMC71
1 Message
0
December 23rd, 2003 17:00
I have a similar problem and have been unable to get support from Dell (though I believe that they misunderstood my request for information). I have a 1703FP and am using the Intel 82865G Graphics controller. I have not been able to determine what drivers I require to rotate my display (don't need a driver to rotate the monitor, just a small amount of elbow grease).
My monitor/computer came with two video cables, a USB cable and a DVI cable. There is no DVI port on the computer, but the USB cable works fine. But do you need the DVI to enable rotation of the screen display?
RMC71