Refurbished monitors are not exactly second hand monitors but it may be brand new ones which are not all used. For instance a customer buys a monitor but it doesn’t get delivered to him/her due to various reasons like customer cancelled or wrong address. We cannot sell these monitors to other customers as a brand new one nor do we have an option to sell refurbished ones. So when a monitor needs to be replaced we send these monitor which is as good as a new one. Nevertheless replacement monitor will carry the same warranty as the original one.
DELL-Kiran K
4 Operator
•
2K Posts
1
March 11th, 2013 03:00
Hi diken78,
Refurbished monitors are not exactly second hand monitors but it may be brand new ones which are not all used. For instance a customer buys a monitor but it doesn’t get delivered to him/her due to various reasons like customer cancelled or wrong address. We cannot sell these monitors to other customers as a brand new one nor do we have an option to sell refurbished ones. So when a monitor needs to be replaced we send these monitor which is as good as a new one. Nevertheless replacement monitor will carry the same warranty as the original one.
diken78
4 Posts
0
March 11th, 2013 03:00
Thanks Kiran K.