Dell does not repair monitors, sell monitor internal components, or even have monitor disassembly documentation. We only replace the whole monitor while still inside the purchased warranty period. Once outside of the purchased warranty period, you would have to seek a local Monitor/TV repair center to see if they can disassemble and diagnose the defective internal component. Then look for the internal component on 3rd party sites. Note, the cost of diagnosis and repair might outweigh the current used market value of the monitor.
DELL-Chris M
Community Manager
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December 16th, 2010 10:00
Dell does not repair monitors, sell monitor internal components, or even have monitor disassembly documentation. We only replace the whole monitor while still inside the purchased warranty period. Once outside of the purchased warranty period, you would have to seek a local Monitor/TV repair center to see if they can disassemble and diagnose the defective internal component. Then look for the internal component on 3rd party sites. Note, the cost of diagnosis and repair might outweigh the current used market value of the monitor.