That was a Displays team decision. The S2417DG firmware were never made available on the S2417DG driver page. All you can is enter the FSM (Factory Service Menu) and disable BurnIn mode.
Dell policy concerning FSM The monitor internal FSM is only used by our monitor manufacturer service center. Dell Technical Support cannot assist you with the FSM. If you break the monitor by making some other change in the FSM, the purchased warranty is voided.
Knowing the risk, if you decide to enter the FSM, remove the check from BurnIn. Then exit the FSM. A full power off may turn BurnIn back on. Or get a used/refurbished exchange if still inside the purchased warranty period.
DELL-Chris M
Community Manager
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December 30th, 2019 09:00
That was a Displays team decision. The S2417DG firmware were never made available on the S2417DG driver page. All you can is enter the FSM (Factory Service Menu) and disable BurnIn mode.
Dell policy concerning FSM
The monitor internal FSM is only used by our monitor manufacturer service center. Dell Technical Support cannot assist you with the FSM. If you break the monitor by making some other change in the FSM, the purchased warranty is voided.
Knowing the risk, if you decide to enter the FSM, remove the check from BurnIn. Then exit the FSM. A full power off may turn BurnIn back on. Or get a used/refurbished exchange if still inside the purchased warranty period.