S2716DG Monitor Stuck in Burn In Mode?

Question

Hi. Whenever my pc is asleep/off/disconnected, my monitor goes into burn in mode where the whole screen alternates between solid colors. It works fine otherwise, although recently I've been getting occasional 'flickering' where I see a solid color for a split second. When it's doing this I can only access the factory menu.  I've tried doing a factory reset, disabling deep sleep mode, and turning 'burn in pattern' off in the factory menu but none of that has helped. I think I  saw another thread that was similar to this a while ago where they just suggested RMA. Anything else I could try? Thanks.

DELL-Chris M · Answer

Was this S2716DG purchased directly from Dell? Did this issue appear when you first took the S2716DG out of the box?

Relddireht · Answer

No, I purchased it new from Newegg around a year ago. It was also not an issue right out of the box, it's been working fine until around 2 months ago.

DELL-Chris M · Answer

All Dell can do is exchange it with a refurbished S2716DG.
* Go back to the top of this monitor Forum
* Open the announcement, "FAQ Monitor"
* Read through, "Monitor warranties and replacement instructions"

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