Start a Conversation

Unsolved

R

1 Message

580

July 15th, 2019 20:00

S2716DG, screen goes black

When using my S2716DG, the screen will randomly turn black, and act as if it lost input. Any windows will shift over to the other monitor. Sometimes if I press one of the monitor buttons, it turns back on, and other times I have to restart the monitor entirely.

Monitor Deep Sleep is set to Disable.

Resolution 2560 x 1440, 144hz G-SYNC Mode

Graphics Card - Gtx 1080

I have tried using a different display port cable, which didn't help

4 Operator

 • 

9.4K Posts

July 16th, 2019 08:00

Hi rhal9000,

Thanks for posting and for sending your service tag information in Private Message.  

 

I see that you are currently working with the Tech Support Team.  Please continue working with them, post back and update us with your results.  Thanks.

No Events found!

Top