* Purchased from whom? * What is the non-private 20 digit S/N and A0x revision? * No, I have not seen a specific firmware update that references this issue * What operating system? * What Nvidia video card? * What Nvidia video card driver version?
Workarounds =
Monitor Deep Sleep, disabled * Press the Menu button to open the OSD (On Screen Display) * Go to Others * Choose Factory Reset- Enable * Change Monitor Deep Sleep to Disable * Go up to Display * Set Response Time to Fast * Exit the OSD
Monitor Deep Sleep, enabled, operating system settings * Pressing the Exit button will wake up the S2716DG * Power cycling the S2716DG will wake up the S2716DG
* Enter the advanced power settings of the operating system * Open PCI Express * Open Link State Power Management * Set to Off * Click Apply- OK
DELL-Chris M
Community Manager
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56.9K Posts
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October 2nd, 2018 07:00
* Purchased from whom?
* What is the non-private 20 digit S/N and A0x revision?
* No, I have not seen a specific firmware update that references this issue
* What operating system?
* What Nvidia video card?
* What Nvidia video card driver version?
Workarounds =
Monitor Deep Sleep, disabled
* Press the Menu button to open the OSD (On Screen Display)
* Go to Others
* Choose Factory Reset- Enable
* Change Monitor Deep Sleep to Disable
* Go up to Display
* Set Response Time to Fast
* Exit the OSD
Monitor Deep Sleep, enabled, operating system settings
* Pressing the Exit button will wake up the S2716DG
* Power cycling the S2716DG will wake up the S2716DG
* Enter the advanced power settings of the operating system
* Open PCI Express
* Open Link State Power Management
* Set to Off
* Click Apply- OK