S2719DGF, RX 480, no 144Hz, thread #1

Question

So a week ago I bought this monitor because I wanted to upgrade to 27inch monitor for work and with at least 144hz that I would be using for gaming. I can't make it go to 144hz...Event history:1. Buy monitor use the HDMI cable that comes with it no 144hz mkay, start reading about cables and stuff.2. Seems I need to buy DP cable to get 144hz all good I need the HDMI port on graphics for the TV anyway.3. Buy DP cable, FPS in Overwatch still only 60 option for highest res + 144 displayed but changes nothing.Go into System > Display > More Display Settings > Specifications of GPU for Monitor > Monitor tab > Refresh rate <--- Only 60Hz available.After this I download drivers for S2719DGF in the monitor specifications tab. The monitor is now named in Type of monitor (before it was just monitor..)I try the same route still only 60Hz available to me. I check in game again just for checking sake and notice that now I only have resolutions with 60Hz available it doesn't show me 144Hz option in game anymore (<---great...)Remember hearing something about how this monitor is supposed to be overclockable... find the option in Displays menu and turn overclock on.In the same route 155Hz is shortly available I click and accept it... doesn't change much if anything really.since then I'm just wondering around forums asking for help...because I'm at my wits end here. Edit: the DP cable I bought. SINNECT kabel DisplayPort 2m, Sinnect (16.302)

DELL-Cares · Answer

Hi,

Send us your S2719DGF Service Tag number in a private message. We can review this issue and warranty status further and get back to you.

* See this article =

S2719DGF Monitor Usage and Troubleshooting Guide

* Did you download/install the latest AMD Radeon RX 480 driver?

mladyraven · Answer

I keep trying to reply or send you a private message and it is saying I am not allowed to send a PM and to try again later. Suggestions please.

mladyraven · Answer

Yes, the Dell Advanced Support did what you suggested it did not help. He did not know what to do so he has to send it to Level 3 support now.

We also updated anything that needed to be updated. He fixed the problem that every time I shut off my computer I had no sound and had to download the drivers again.

However, no one can figure out how to get me the download speed I had before they put in the new HD Speed Test.PNG Speed..PNG

DELL-Chris M · Answer

You will need to start a new thread for the PC download speed issue on the applicable Forum board. Title = Specific PC model, short issue descriptionBody = Full issue description. All troubleshooting performed, etc. Do not post private data (service tag number, email address, etc.) on the public board

Monitors

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