* Here is the SE2717H User's Guide * Reset the SE2717H to Factory Defaults, page 32 * Then, disconnect it from the computer and run the standalone BID (Built-in diagnostics), page 40. Post pictures of the colored screens showing us the issue
OK I did as you asked and reset the monitor to factory settings and ran the BID. Its really hard to take pics of a monitor thats on, but here is an attempt, you can see the faint horizontal lines, which are much easier to see in real life.
The smaller squares/lines are the pixels, its the faint horizontal lines that are the issue.
DELL-Chris M
Community Manager
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56.9K Posts
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August 5th, 2017 09:00
* Here is the SE2717H User's Guide
* Reset the SE2717H to Factory Defaults, page 32
* Then, disconnect it from the computer and run the standalone BID (Built-in diagnostics), page 40. Post pictures of the colored screens showing us the issue
WesleyM
2 Posts
0
August 5th, 2017 11:00
OK I did as you asked and reset the monitor to factory settings and ran the BID. Its really hard to take pics of a monitor thats on, but here is an attempt, you can see the faint horizontal lines, which are much easier to see in real life.
The smaller squares/lines are the pixels, its the faint horizontal lines that are the issue.
1 Attachment
Sony Z Pics 081.JPG
DELL-Chris M
Community Manager
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56.9K Posts
0
August 7th, 2017 09:00
Ok, now connect to the computer, boot into windows. Post a picture of the windows desktop.