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4 Posts

727

February 2nd, 2020 13:00

U2212HM, how to reset Factory Service Menu?

Hi

Is there any chance to reset the service menu on U2212HM monitor? I need to reset "Offset" and "Gain". I tested with "softMCCS" but it didn't work.

Thank you

Community Manager

 • 

56.9K Posts

February 2nd, 2020 14:00

That is unknown by Dell Technical Support. Some of the Dell monitor FSM (Factory Service Menu) might have a reset all function. But, the FSM was only used by our manufacturer service centers, so we do not have that documentation.

4 Posts

February 2nd, 2020 15:00

Thankyou

Could you please config the settings for "offset" and "Gain" for this monitor?

I changed "offset" and "Gain"  Can it cause destruction monitor?

4 Posts

February 3rd, 2020 17:00

I changed "offset" and "Gain" Can it cause destruction monitor?

Community Manager

 • 

56.9K Posts

February 3rd, 2020 19:00

That is unknown by Dell Technical Support. We cannot know the ramifications of those changes.

4 Posts

February 5th, 2020 14:00

I have another question

What is "Offset" and "Gain"?

Community Manager

 • 

56.9K Posts

February 6th, 2020 04:00

This information is not provided to us. FSM is only used by our manufacturer service centers, so we do not have that documentation.

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