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727
February 2nd, 2020 13:00
U2212HM, how to reset Factory Service Menu?
Hi
Is there any chance to reset the service menu on U2212HM monitor? I need to reset "Offset" and "Gain". I tested with "softMCCS" but it didn't work.
Thank you


DELL-Chris M
Community Manager
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56.9K Posts
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February 2nd, 2020 14:00
That is unknown by Dell Technical Support. Some of the Dell monitor FSM (Factory Service Menu) might have a reset all function. But, the FSM was only used by our manufacturer service centers, so we do not have that documentation.
Pitter128
4 Posts
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February 2nd, 2020 15:00
Thankyou
Could you please config the settings for "offset" and "Gain" for this monitor?
I changed "offset" and "Gain" Can it cause destruction monitor?
Pitter128
4 Posts
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February 3rd, 2020 17:00
I changed "offset" and "Gain" Can it cause destruction monitor?
DELL-Chris M
Community Manager
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56.9K Posts
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February 3rd, 2020 19:00
That is unknown by Dell Technical Support. We cannot know the ramifications of those changes.
Pitter128
4 Posts
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February 5th, 2020 14:00
I have another question
What is "Offset" and "Gain"?
DELL-Chris M
Community Manager
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56.9K Posts
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February 6th, 2020 04:00
This information is not provided to us. FSM is only used by our manufacturer service centers, so we do not have that documentation.