The installation instructions for DELL_U2312HM-MONITOR_A00-00_R300820.exe refer to an extracted Setup.exe that it does not contain. Likewise missing are u2312hm.icm and u2312hm.inf. The only files included are:
Here are the ones from Windows Update for Windows 7 64-bit which I also used for XP 32-bit.
http://www.mediafire.com/?1tm1mmio1l6y9ik
If it does not solve your DP problem then check the OS power settings (although limited in XP) and also Catalyst Control Center. At the very least maybe the Detect Displays function could be used rather than replugging the monitor.
But I also had the same problem, is really strange, on the first boot up, I switch between the 1 monitor profile and the 2 monitor, and I had enormous corruption on the second monitor (the DVI)... I reboot, the second monitor starts in 640x480, then I select the profile again, and everything works... The ATI drivers are updated, now the monitor drivers...
I am also having a problem with this monitor and the drivers.
My main problem is that Windows detects the monitor as a "Generic Non-PnP Monitor" with a max resolution of 1600 x 1200. This is not correct.
I downloaded the files provided above, but all it gave me was and .inf and a .icm file. How do I get Windows to recognize this as the Display that it is?
A .cat file is included also. However, to install simply right-click on the .inf and choose "Install", or from Device Manager for the Generic Non-PnP Monitor choose "Update Driver Software..." and browse to the location of the files.
DELL-Chris M
Community Manager
•
56.9K Posts
0
January 21st, 2012 08:00
What files are listed in the folder 1449622?
omgcat
8 Posts
0
January 26th, 2012 16:00
Hi,
The installation instructions for DELL_U2312HM-MONITOR_A00-00_R300820.exe refer to an extracted Setup.exe that it does not contain. Likewise missing are u2312hm.icm and u2312hm.inf. The only files included are:
C:\dell\drivers\R300820\1449622\DriverLanguageMap.xml
C:\dell\drivers\R300820\1449622\driver000\u2312hm.cat
Perhaps you can explore the software disc and attach the driver here.
omgcat
8 Posts
0
January 27th, 2012 16:00
The drivers are available from Windows Update.
beneeeeboy
2 Posts
0
January 28th, 2012 00:00
Thanks very much for your advice.
Javichu1984
6 Posts
0
February 4th, 2012 05:00
I have exactly the same problem with the drivers.
Windows is still not recognizing my displays si maybe is the cause of this...
http://en.community.dell.com/support-forums/desktop/f/3515/t/19420698.aspx#19989337
Where can I download the Windows XP 32 bit drivers?
Becouse in the web, there are only Vista 64 Drivers...
omgcat
8 Posts
0
February 4th, 2012 14:00
The driver package is the same for XP/2000, Vista, and 7 but as said is incomplete.
https://support.dell.com/support/topics/global.aspx/support/product_support/en/monitor_download?c=us&l=en&s=gen
http://ftp1.us.dell.com/monitors/
Here are the ones from Windows Update for Windows 7 64-bit which I also used for XP 32-bit.
http://www.mediafire.com/?1tm1mmio1l6y9ik
If it does not solve your DP problem then check the OS power settings (although limited in XP) and also Catalyst Control Center. At the very least maybe the Detect Displays function could be used rather than replugging the monitor.
Javichu1984
6 Posts
0
February 5th, 2012 05:00
Thank you very much for the drivers!
But I also had the same problem, is really strange, on the first boot up, I switch between the 1 monitor profile and the 2 monitor, and I had enormous corruption on the second monitor (the DVI)... I reboot, the second monitor starts in 640x480, then I select the profile again, and everything works... The ATI drivers are updated, now the monitor drivers...
I don't know...
Thanks for your help!
datacart
1 Message
0
July 25th, 2012 09:00
Hi all,
I am also having a problem with this monitor and the drivers.
My main problem is that Windows detects the monitor as a "Generic Non-PnP Monitor" with a max resolution of 1600 x 1200. This is not correct.
I downloaded the files provided above, but all it gave me was and .inf and a .icm file. How do I get Windows to recognize this as the Display that it is?
Thanks,
omgcat
8 Posts
0
July 25th, 2012 12:00
A .cat file is included also. However, to install simply right-click on the .inf and choose "Install", or from Device Manager for the Generic Non-PnP Monitor choose "Update Driver Software..." and browse to the location of the files.
Slavi_T
1 Message
0
January 16th, 2014 05:00
Hi,
I also have a similar problem. I've tried to instal the drivers form the disc, but I got this:
The following connected monitors have been detected:
Dell Plug and Play Monitor - DEL4072
Drivers for the following monitors have been found:
None
Drivers for the following connected monitor can be installed:
None
Please connect your monitor before running this program.
Any ideas
Best regards
Slavi
Adam Dagout
1 Message
0
April 16th, 2014 21:00
Hi Slavi,
I also faced the same problem when trying to install drives via browser. Here is how I solve problem:
Don't use autorun when you insert the disk into CD drive. Just turn autorun off and the open Windows Explorer to explore your computer hard drives.
Browse the CD contents and find the folder named "drivers", open it and double click on the file "Dell Monitor Driver Installer"
This will help the Installer load the driver files contains in the folder and install them into your computer.
Hope this help!