2 Posts
0
3719
U2414H, flickers
Hi
My U2414H after 2 weeks holiday does not work (flickers)
Flickers:
- In test mode (red, blue, green)
- Plugged in with HDMI, different HDMI, without HDMI (just power cord)
- Plugged in with a different, solo plug
- Connected via HDMI to a different laptop
Few months out of warranty. I left it in a (heated) house for 2 weeks while I was on vacation.
Can it be fixed?
Photos:
https://ibb.co/8mkwQd6
https://ibb.co/Z8r2BHc
https://ibb.co/rynBWxz
https://ibb.co/C56Ym3q
Videos:
https://vimeo.com/user98395327/review/335591255/a64eef3116
https://vimeo.com/user98395327/review/335591269/5e46aeb83e
Many thanks for any and all help!
DELL-Chris M
Community Manager
Community Manager
•
54.9K Posts
0
May 25th, 2019 12:00
Unfortunately, no. Dell does not repair monitors. So we could not know what component has failed.
DELL-Chris M
Community Manager
Community Manager
•
54.9K Posts
1
May 15th, 2019 12:00
Read this.
Try this =
* Disconnect every cable from the U2414H (including power cable)
* Press and hold the U2414H power button for 8 seconds
* Wait 10 minutes
* Reconnect only the power cable to the U2414H
* Run the stand alone U2414H Built-in Diagnostics (page 58). If the flicker happens during the Built-in Diagnostics, some internal component has failed
fisherkulo
2 Posts
0
May 25th, 2019 08:00
I have done as instructed - the same problem occurs when Built-in Diagnostics are run.
It was 6 months out of warranty when it failed :(
Any ideas on what could have failed internally?
foxbx72
2 Posts
0
September 23rd, 2020 07:00
Did you ever get a solution to this ? I've got the same issue with my monitor , been reading it might need a capacitor replacing (a simply soldering job). Did you get yours fixed?