Unsolved
This post is more than 5 years old
2 Posts
0
96210
U2415, no customer accessible firmware update
Just deployed my U2415 using DP pass through to an HP ZR2440w.
AMD R9-280x mDP out -> mDP - DP adapter -> DP cable -> DP in on U2415 -> DP out on U2415 -> DP cable -> DP in on ZR2440w.
Worked great, until the U2415 went to sleep!. The U2415 woke up, but the HP wouldn't. Had to power-off and power-on the U2415 to restore function. Back of monitor states REV A01. Is there updated firmware available for these? Is it field up-gradable or do I need to RMA it?
DELL-Chris M
Community Manager
Community Manager
•
54.9K Posts
0
February 8th, 2016 12:00
Did you try this setup?
AMD R9-280x mDP out -> U2415 mDP to DP cable -> U2415 DP in (DisplayPort 1.2 Enabled in the OSD- Display)
U2415 DP out -> unknown DP to DP cable -> ZR2440w DP in
As far as I know, the latest reported revision is A02. But it is not available for upgrade in the field. The only way to get it is via monitor exchange.
starslab
2 Posts
0
February 10th, 2016 01:00
Odd. Seems like I might not need it. Since failing the first time, the monitor has correctly woken from sleep twice now. Maybe write this off as an odd quirk?