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May 28th, 2018 04:00

U2417H, Dual, Quadro K5200, Blue screen since I received

Hi There,

I recently upgraded to two new Dell U2417H screens and since having them my PC crashes randomly, also at random intervals. Sometimes on startup sometimes while working. Usually it is System_Service_Exception, but it has been Kernel_security_check_failure and system_thread_exception_not_handled. The system is an Intel Core i7-5930K, with X99-Deluxe motherboard. 32GB ram, and a Nvidia Quadro K5200 graphics card. Any suggestions on what the issue might be? I've updated drivers, done all the windows updates. 

Thanks in advance.

Community Manager

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54.2K Posts

May 28th, 2018 16:00

 

* The Dell OEM Quadro K5200 has the following video out ports = DP/VGA
* You must have the latest Quadro driver from Nvidia installed
* This is how you should be setup =
Quadro K5200 DP out port --> U2417H DP to mDP cable --> #1 U2417H mDP in port (Menu- Display- MST On)

#1 U2417H DP out port --> U2417H DP to mDP cable --> #2 U2417H mDP in port (Menu- Display- MST Off)

* For my notes, send me via Private Message the monitor service tag numbers

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