Community Manager

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56.9K Posts

February 15th, 2019 15:00

 

U2419HC/U2719DC are USB Type-C monitors. If you are connecting to any other video in port, to activate the USB downstream ports, you must also connect the USB Type-C cable (C to C) from the monitor to the PC USB port.

Page 9 of the online U2419HC/U2719DC User's Guide =

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13 Posts

February 16th, 2019 07:00

Thanks. The included cable is too short.

Community Manager

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56.9K Posts

February 16th, 2019 08:00

 

Our F05PG USB Type-C to C cable is only 1m/3ft long because the marketing design was for a PC configuration as shown in the sales picture =

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For a PC further away from the monitor, you will need to purchase a 3rd party 6ft USB 3.1 Type-C to C cable. Like this one.

 

Community Manager

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56.9K Posts

February 17th, 2019 12:00

The specifications look like it should work.

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