Monitors

2 Bronze

U2518D, two have backlight bleeding issue

Hi,

I bought 2 U2518D monitors and I think both of them have backlight bleeding issues.
I had reset the monitor to Factory Defaults. The Brightness and Contrast are 75 for both. And they are all running Built-in Diagnostics with a black screen. I took 2 pics for both, with room lights on and off. And I was wondering should them be exchanged. Thanks in advance! 

monitor 1 lights onmonitor 1 lights onmonitor 1 lights offmonitor 1 lights offmonitor 2 lights onmonitor 2 lights onmonitor 2 lights offmonitor 2 lights off

Replies (3)
Community Manager
Community Manager

 

Dell monitors are not validated in a full dark room. Turn the lights on and post pictures of the BID colored screens (gray, red, green, blue, white) as well as the Windows desktop.

Thanks for your reply. I have lights on pics on the original post and everything is reset as you mentioned in other posts. I think BID black is the most direct way to expose the backlight bleeding. Let me know if you still need the other 12 pics for other color BID.

Top Contributor
Latest Solutions