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U2713HM Ghosting/Overdrive (RTC) issue
It's pretty painful scrolling up and down on webpages, or watching videos.
Example: http://oi44.tinypic.com/2uji4hd.jpg
Are you guys aware of the issue? Could i get a revision log for this monitor? and is the issue going to be addressed?
�
DELL-Chris M
Community Manager
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November 18th, 2013 12:00
JustMad,
What revision is your U2713HM?
Did you run the U2713HM OSD (On Screen Display) Menu, Other Settings- Factory Reset- Reset All Settings?
Can you replicate the issue on all U2713HM ports (DisplayPort, VGA, DVI, HDMI) ?
Are you testing at 2560x1440 60Hz?
To what computer is the monitor connected?
What specific video card?
What specific operating system?
JustMad1
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November 18th, 2013 13:00
July A00 2013 is the revision.
I've tried all settings - Srgb through standard.
Yes, It's happens on VGA, DP, and DVI.
It's 2560x1440 60hz.
A 2209WA is connected right next to it with no issues ( same gfx card )
Video Card : Nvidia - EVGA 780.
Windows 7.
The ghosting has a green/purple hue to it and is very apparent when scrolling/browsing ( A purple hue trails behind images and text). It is noticeable in Games and Videos but not as severe as browsing.
I am in the process of getting a Replacement. I will keep this thread updated. I'm wondering if the overdrive (too much) is not configured properly on the newest revision / panel that fixed the crosshatching issue.
JustMad1
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November 24th, 2013 15:00
I received a replacement. No noticeable ghosting. I still have a few questions what's the difference between U2713HM and U2713HMt? And what is the revision log?
The issue is fixed. October 2013 A00 Revision
DELL-Chris M
Community Manager
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November 24th, 2013 22:00
There is no difference in model, hardware, or firmware. The lower case "t" is a Dell notation of the factory. The revision notes can no longer be published.
JustMad1
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November 24th, 2013 23:00
I was just wondering. One of dell's rep said the "t" meant touch screen capable... lol
Thanks Chris for your time, I appreciate it.
JustMad1
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November 25th, 2013 00:00
I was just wondering. One of dell's rep said the "t" meant touch screen capable... lol
Thanks Chris for your time, I appreciate it.