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November 1st, 2013 21:00

U2913WM

hello,

My monitor says resolution 1920X1080 and there is no where in the monitor setup screen to change it to 2560X1080. I can change my Win 7 resolution to 2560X1080 but it makes everything blurry. The monitor still says 1920X1080 in setup menu. If I change the win 7 resolution to 1920X1080 everything looks great. but I have a 3" black band on both sides of the screen that I'm wasting. Seems to me I need to get the monitor to go to 2560X1080. Is this possible?

Thanks for any help!

Community Manager

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54.9K Posts

November 2nd, 2013 10:00

RESmith,

How is the computer video card attached to the U2913WM? I mean what ports, what cabling are you using? Locked at 1920x1080 sounds like you are using video card HDMI to monitor HDMI. List all the available ports on the computer video card.

3 Posts

November 3rd, 2013 16:00

I had it hooked up using the supplied DVI-D cable in the monitor box. Since I read your message I switched to a HDMI cable. Now everything is working perfectly.


I don't understand why all instructions are on a cd. and I can't find where it states a DVI-D cable won't work and why would that cable be in the box? Anyway it works and looks great now.

Thank you for your help!

Community Manager

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54.9K Posts

November 6th, 2013 11:00

The monitor DVI-D port should do 2560x1080 but the computer video card needs to be able to push that resolution.

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