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May 22nd, 2019 11:00

U4919DW, random switch off

Hi,

I have a brand new PC and I bought an U4919DW. All drivers (PC + U4919DW) updated. I experience randomly rapid switch offs of the U4919DW. It happens randomly: when I do an action, or even when doing nothing. It last less than 0.5 sec but its bothering. U4919DW connected to the graphic card (GeForce GTX 1050 Ti 4 Go) via DisplayPort. this phenomenon can happens several times each 10 minutes.

Thanks for advise. O.

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3.4K Posts

May 22nd, 2019 12:00

Thank you for the message. Does this happen is the monitor is used as stand alone?

 

Disconnect all the cables from the monitor. Press & hold down the power button for 30 seconds, connect just the power cord & start the monitor & check if the issue persists.

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