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November 11th, 2016 10:00

UP2715K, Locked?

Hello! I have the same problem. Actually I locked the screen and now I can't even unlock it because the 10-second "above power-button" press that unlocks the screen is always interrupted but the crazy automatically activated buttons. What can I do??? Just purchased, what a bummer for me...

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54.3K Posts

November 11th, 2016 15:00

The UP2715K User's Guide page 44 says to "Press and hold the button (X) above power button for 10 seconds". Your hand should not be near the other buttons so this is confusing, "is always interrupted but the crazy automatically activated buttons". Your hand is right of all buttons. You use your thumb to hold the X button down.

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