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2017
UP2718Q, DUCCS support, usage
Hi there,
I recently downloaded the DUCCS software to calibrate a UP2718Q monitor. I have a few questions with regard to its operation that you may be able to help me with. I took the liberty to copy and paste below some user guidelines I found on the Dell website to assist me with my questions.
DUCCS qualified monitors (UP3218K, UP3216Q, UP3214Q, UP3017, U3014, UP2718Q, UP2716D, UP2715K, U2713H, UP2516D, UP2414Q, U2413) have in their OSD =
(On Screen Display) -Color/Color Settings -Preset Modes, two color spaces called CAL1 and CAL2. You would use these two color spaces to "save" the X-Rite i1 Display Pro colorimeter hardware calibrations into the monitor.
Q. 1. I cannot find Cal 1 or Cal 1 presets in the Color/Color Settings on the display I have.
* Once DUCCS is installed, use the Application Info: "Check for update now" button to update to the latest version. When done, restart the computer
Complete.
* Press the Menu button to open monitor OSD (On Screen Display)
- Go to Other Settings- Factory Reset- Reset All Settings
Complete.
- Go to Displays or Display Settings and disable DP 1.2/MST
Cannot Find this option on my display.
- Go to Color Settings- Preset Modes
* Choose Color Space
- Highlight/check either Cal1 or Cal2
As mentioned above I cannot locate this option on my display.
* Exit the OSD
* The monitor USB upstream cable must be connected to the computer USB port
I believe I have this connected correctly as I had to perform a Firmware update from M2T101 to M2T102 which I did successfully.
* In a two or more monitor setup, only ONE monitor should be connected to the computer at a time when calibrating
* The X-Rite i1 Display Pro colorimeter should be tested in TWO ways =
Test it on all of the computer USB downstream ports
Test it on all of the monitor bottom USB downstream ports
Can you elaborate on the above X-Rite i1 Display Pro connectivity guidelines. Does it connect to the display or the PC?
I have the UP2718Q connected to my PC via one USB cable and one HDMI cable.
The DUCCS software recognizes the Dell display.
After a calibration run is the calibration file loaded onto the Dell display or is it stored in the PC?
Appreciate any help you can provide.
Regards
Richard
yumichan
3 Apprentice
3 Apprentice
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April 17th, 2019 09:00
DELL-Chris M
Community Manager
Community Manager
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April 11th, 2019 06:00
* For my internal notes, click my name and private message me the UP2718Q service tag number.
* You should be using DUCCS (1.6.2).
I cannot find Cal 1 or Cal 1 presets in the Color/Color Settings on the display I have.
* Open the UP2718Q Menu
* Go to Color- Preset Modes
* Change to Color Space to see CAL1 and CAL2
Cannot Find disable DP 1.2/MST on my display.
* That does not apply to this monitor. It only applies to monitors with a DP out port.
Does it connect to the display or the PC?
* The X-Rite i1 Display Pro can either be connected to the PC or the monitor.
After a calibration run is the calibration file loaded onto the Dell display or is it stored in the PC?
* Stored in the monitor CAL1 or CAL2. So if you ever Factory Reset the monitor via the Menu, all saved calibrations are erased.