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7047
October 20th, 2014 13:00
USB stops working on U2412M
The monitor, U2412M, is less than 2 months old. The USB Port stops working after rebooting the computer. I have to unplug the up cable and plug it back in, and then it works fine again. This is a major pain. any ideas are appreciated.
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DELL-Chris M
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October 20th, 2014 20:00
The U2412M has four USB downstream ports, two on the side and two on the bottom. Are all four failing after a computer reboot? Have you tested the USB upstream cable on all of the computer USB ports? Have you tested the monitor on a different computer to see if it also has the same issue?
LawyerMAC
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October 22nd, 2014 08:00
Thank you for the response. The upstream cable works. I have found that if I shut off the monitor and leave it off for 10 seconds or so then turn it back on the USB ports work again.
Also, I can solve the problem by unplugging the upstream cable and plugging it back in after the reboot - but that is a pain.
Since I can fix the problem by turning the monitor off and on... it is not as big as an issue.