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January 26th, 2012 03:00

Yellow&Green lines running Horizontal on Right of Screen

    Hi I have those dreaded lines on my screen and having tried trouble shooting  after reading your support  I can only assume theres a fault with the screen

My order numberOC749192 purchased from  Overclockers UK 12 Feb 2009

 Please advise regards Davy644

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17K Posts

January 27th, 2012 06:00

Davy644,

If the warranty expires today you will need to contact  Dell in the UK and have them replace the monitor.

5 Posts

January 26th, 2012 04:00

Please note I have two Coloured Vertical lines running down my screen not Horizontal` only happens when I turn it on and usually goes after 20 minutes

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17K Posts

January 26th, 2012 08:00

Davy644,

Thank you for using the Dell Community Forum.

If this is a Dell Monitor then it should have a self test feature, Provide the model number of your monitor and I will give you instructions on running the self test. If the self test feature passes then your issue could possibly be a video card or drivers issue,

5 Posts

January 26th, 2012 13:00

Hi

Yes its a Dell UltraSharp 2709W Thin Yellow Line Pixal Wide Right Of Screen

Pc

C2Q6600  CPU

/AsusP5E X38/ MotherBoard

/2x2 Gskill 8000 Ram

/Ati HD 4890 XT graphics

/Intel X25-M Mainstream 80GB

/Samsung SpinPoint F3 500GB/W7 64 bit/Antec P182

/Dell ultrasharp 27" monitor.

Please Note My Warrantey is due to Exspire 27/01/20212

Thank you Regards Davy644

5 Posts

January 27th, 2012 02:00

Hi I`ve already done the STFC (Self Test Feature Check) and it failed` both yellow and blue lines a pixal wide could be seen clearly,

There is also a discrepancy in my Warranty as I purchased from  Overclockers UK 12 Feb 2009

My order number < ADMIN NOTE : Order no. removed per privacy policy >

Yet according to Dell it exspires today

8YXDRF1

5 Posts

January 29th, 2012 16:00

Dell have arranged an exchange for tomorrow` many thanks

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