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C7017T, Windows 7
Hi. I'm trying to get the C7017T wireless monitor to work under Windows 7 with the following hardware configuration:
WR517b Dell wireless receiver
Intel i7-7600 CPU
Intel HR Graphics 530
Intel Dual Band Wireless-AC 7260
So I downloaded and installed the following software:
Intel Pro WiDi (now discontinued but required under windows 7)
Dell Wireless Monitor
The problem:
The Dell Wireless Monitor detects the monitor, asks for the password,
says "connecting...",
then "initializing connection..."
but then ultimately fails with "Connection failed."
PRODUCT DETAILS:
Monitor model : C7017T
Monitor Service Tag:
Monitor SVC:
Wireless Receiver Model: WR517b
Thank-you,
Nate
Developer, Nagios Enterprises
DELL-Chris M
Community Manager
Community Manager
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54.9K Posts
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August 11th, 2017 17:00
First, read through this to be sure you have not missed a step. There is a section for Windows 7 =
How to use and troubleshoot the Dell WR517 Wireless Receiver?
Here is the Dell WR517 Wireless Receiver User's Guide. Read through it.
I also see a C7017T firmware update here.
tdedischew-aewi
1 Message
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August 23rd, 2017 10:00
What I'm finding with ours is that it's hit or miss on Windows 7 with the wireless receiver. We get the same message but only on certain laptops; haven't been able to find a commonality. Furthermore, we discovered that mutli-touch on the C7017T does not work with the wireless receiver no matter what the operating system is; only single touch works which is INCREDIBLY disappointing. If Dell could provide an update to make multi-touch work with the wireless receiver and for the wireless receiver to just work consistently in general with Windows 7 that would be a miracle.