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April 15th, 2013 14:00

dell 2713h bleeding corners, software not working in dp 1.2

the display manager software only works when the monitor is in display port mode 1.1 not 1.2? if 1.2 is on the manager doesnt connect to monitor .

bleeding corners is far from acceptable insuch an expensive monitor.. ive had cheaper older dells not doing this..

usb hub sd card crashes windows 8.. at the moment not sure how to fix this?

the colours looks good once they are there but in pure black mode or in a dark room the bleeding is poor 

£650 i paid... should i take it back or are they all the same


Community Manager

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54.2K Posts

April 17th, 2013 08:00

ultrapixel,

We have only seen a couple of reports on the 1.1/1.2 issue. We will look into this today. The USB 3.0 issue can only be fixed if you get a new monitor exchange from Dell. A used monitor exchange will not have the fix. The problem is if you bought the monitor from a reseller, you must work with them, not Dell, to get a new exchange. The backlight bleed has been discussed.

21 Posts

April 19th, 2013 03:00

hi Chris,

i have used the form to set this tag to my name and address as i bought it from a shop ,so iill just contact dell uk and tell them what you posted earlier?

Community Manager

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54.2K Posts

April 19th, 2013 07:00

Correct.

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