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1965
March 9th, 2010 03:00
video prob after win 7 upgrade
I have a studio xps 457, i7 920 processor, radeon 4870 1g graphics card, s2409w monitor was running vista home premium 64 bit and as soon as i upgraded to windows 7 home premium 64 bit my screen has "shrunk" I have about a 2" black stripe around the edge of my monitor, the text and icons are blurry, so it looks as if it is only using 22" of the 24" available, the mouse stops at the edge of the visible screen it doesn't disappear behind the black stripe. I spent 2 hours on the phone with microsoft as they tried updating drivers and such, NO LUCK. They said i should contact you guys as it seems to be a compatability issue. Can you help?
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gus2144
60 Posts
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March 9th, 2010 04:00
is the resolution up from the default value
mpo
2 Intern
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399 Posts
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March 9th, 2010 04:00
Do you have the resolution set at 1,920 by 1,080?
Have you installed the latest drivers from the ATI website?
mrq2fish
4 Posts
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March 9th, 2010 07:00
yes latest drivers did not help a microsoft tech linked to my pc and verified they were the latest
mrq2fish
4 Posts
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March 9th, 2010 07:00
res set at 1920 x 1080
gus2144
60 Posts
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March 9th, 2010 08:00
is the monitor certified for windows 7 it might not be
mrq2fish
4 Posts
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March 9th, 2010 23:00
How would i know if it is certified for windows 7?
DELL-Chris M
Community Manager
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56.9K Posts
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March 10th, 2010 05:00
mrq2fish,
There are Windows 7 S2409W drivers. Also, open the ATI Catalyst Control Center, under DTV (HDMI) 3 Scaling Options, Select 0% and Apply.