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January 23rd, 2019 07:00

NW 18.1 - port 5671: request timed out

Hi, I have a NW 18.1 server & NMC server. Backups run ok but from the NMC when i right click on a workflow to 'show details' i get the error below: "message bus unable to open socket connection to host ' on port 5671: request timed out" There is no firewall between NMC server and NW server. Has anyone see similar behaviour ?

2 Posts

February 21st, 2019 17:00

same issue we are also facing.

Is there any solution for this.

10 Posts

February 25th, 2019 07:00

Hello,

Are you using the NetWorker Virtual Edition? (Note: The reason I'm asking this is because the NVE has it's own built in Firewall).

Also, can you please ensure that you are able to use telnet/curl (Or similar) to connect to the port 5671 on the affected host?

Thanks very much,
B

2 Posts

February 26th, 2019 05:00

able to telnet with port 5671 to host/server. but issue remains same.

1 Message

June 12th, 2019 21:00

facing same issue. did you get any updates?

November 13th, 2019 05:00

Am also faced the same issue . Issue fixed by following below steps.

  • Stop the Networker Services.
  • Rename the rabbitmq folder (C:\Windows\System32\config\systemprofile\AppData\Roaming\RabbitMQ)
  • Start the Networker Services
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