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November 29th, 2012 08:00

VSS ASR DISK backup failed after recovery of client

Networker relealse: 7.6.1.

Windows 2003 SP2 x64

VSS ASR DISK: Automated System Recovery Files - Cannot find C:\WINDOWS\repair\setup.log.

VSS ASR DISK: Automated System Recovery Files - Error saving writer Automated System Recovery Files

VSS ASR DISK: Automated System Recovery Files - ERROR: Aborting backup of saveset VSS ASR DISK:, because of the error with writer Automated System Recovery Files. Retry the backup and/or use your NetWorker Admin Guide to temporarily disable the writer, if neccessary.

VSS ASR DISK: Automated System Recovery Files - Error saving

C:\WINDOWS\repair\setup.log don't exist .

I have installed windows patches KB940349

Hotfix for Windows Server 2003 (KB940349-v3)                 Update        KB940349-v3

         11/28/2012         SP3

Any ideas to resolve this issue?

thank you

Daniele

736 Posts

November 30th, 2012 01:00

Hi Daniele,

What saveset are you trying to backup?

You should check that the user has read, write, and change permissions on the%SystemRoot%\\repair and %SystemRoot%\\repair\\nsr directories.  Also ensure there is sufficient space available on the disk.

-Bobby

1.7K Posts

December 3rd, 2012 06:00

Hi Daniele,

Please take a look at this one:

http://solutions.emc.com/emcsolutionview.asp?id=esg68655

And also ensure you have applied the following MS KB:

http://support.microsoft.com/kb/833167

Thank you.

Carlos.

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