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15549
3548P Status question
Hi,
I have a 3548P that went through a lightning storm last night and now the status under the GUI for the PoE section says faulty.
It looks like the rest of the switch is fine however, our PoE phones no longer are working.
From the documentation it appears that the message could mean:
Faulty - Indicates that the power supply unit is functioning, but an error has occurred. For example, a power overload or short circuit.
We have reset the device with no luck.
Do I need to replace the unit or is there some way to troubleshoot?
DELL-Willy M
802 Posts
1
July 10th, 2013 15:00
You may try updating the firmware to the latest version.
Here is a link for download:
www.dell.com/.../powerconnect-3548
You may try a different power source for the switch to see if there is any change. If after these steps are taken no change has occurred it is more than likely that a power circuit has gone bad on the switch.