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April 13th, 2017 09:00

Dell X4012 connecting to laptop with ethernet

Hi,

The issue i am having is when I power on the switch and connect it to my laptop it doesn't see the Ethernet connection. I have to disable the adapter and enable for it to get a signal. It seems like this happens every time i disconnect the power to switch or if i unplug the Ethernet for a longer period of time say 15 min. I do have a 10g adapter connected to Ethernet which is allowing me to connect to the switch. 

I would appreaciate any input here. 

Thanks

6 Posts

April 13th, 2017 12:00

Is there a setting on the switch or setting for the ethernet adpater i am missing?

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8.5K Posts

April 13th, 2017 12:00

Hi,

How is the port configured? Are there any error messages? 

6 Posts

April 13th, 2017 12:00

Not sure where to see if there is any errors.. I just got the switch.. I use it for work to work on servers.. The servers connect to the switch. I connect the switch to my laptop.

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8.5K Posts

April 13th, 2017 13:00

Do other devices have the same issue? It sounds like the NIC is going into power save mode and dropping the connection.

6 Posts

April 13th, 2017 14:00

I checked my network adapter for ethernet connection and power save mode is off. Its odd other with Windows 7 dont have the issue but Windows 10 does.

6 Posts

April 13th, 2017 15:00

Its odd cause with Windows 7 this issue doesnt happen.. They can plug right in and light comes on. Only Windows 10 have I seen this issue. I checked the ethernet adapter settings and power save mode is disabled. 

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8.5K Posts

April 13th, 2017 18:00

Is the NIC driver up to date?

6 Posts

April 14th, 2017 07:00

Yes sir all update to date with what is on the dell website. 

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