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November 3rd, 2004 16:00

PowerConnect 3024 and 3048 Continuously Failing

I have 3 Dell PowerConnect Switches, 2 3024's and 1 3048. I've had them replaced 3 times for failing. When they fail, all the proper lights come on, even link lights, but the switches will not transmit data nor can I access the console. There is a surge protector on our main data circuit, and the switches are on a brand new APC 1500va UPS (was replaced after the last failure). Anything I should look for? The only thing I could think of is that a surge is coming in through one of the RJ45's from a workstation, but I really have no way of determining how. I've run low-end Netgear 24 port switches for months on end with no problem, but the PowerConnect's normally last a month or two tops before requiring replacement. I'd like to get some ideas before I wire up my latest batch of replacements.

Thanks,
Sam

2 Posts

March 24th, 2005 18:00

Is there a reason why this isn't available on the Dell site? If someone sent it to me, can anyone think of a reason why I couldn't leave a link to it on my web site? It seems to fix a bunch of problems, and I can't figure out why it's a "please send it to me" request.

4 Posts

March 29th, 2005 14:00

Man I spoke too soon. Sunday 3/27 at 7am the switches locked up. They did not require replacement this time, only a reboot, but now I am actively seeking a replacement unit within this week (as in entirely different hardware). Do the 3348 series have this same problem? I'm leaning towards HP Procurve at the moment...but since 95% of my shop is Dell, I'd like to maintain the congruity. Anyone want to buy a 3048 and two 3024 while waiting for a permanent fix from Dell? :)

March 29th, 2005 15:00

We have 5 3348's throughout our network and not a single one of them has had a problem like this.  They appear to be much more stable than their predecessors.  The code we are currently running on them is:

SW version    1.0.0.52 ( date  29-Jun-2003 time  19:04:06 )
Boot version    1.0.0.13 ( date  11-May-2003 time  14:58:20 )
HW version    00.00.01

I will at some point be upgrading them to 1.2.0.6 but for now if it ain't broke...

Mike.

2 Posts

July 3rd, 2005 08:00

Greg,
 
I have 4 x 3024 powerconnect switches deployed that are intermitently experiencing the lock up problem. Can I get a copy of the 6.15 firmware please? It still is not available for download on the Dell support site. Thank you for your assistance.
 
Sam
 

112 Posts

July 5th, 2005 13:00

Pyrexia,

Check your email :)

January 24th, 2008 09:00

I am experincing the same problem. Over 40  PowerConnect 3024 with firmware 6.1.2 continuously failing telnet and halting.
 
Please advice....
 
 
Thank you for your time.
 

 

 Vasil Vasilev

 CEO & Founder
--------------------------
"Traffic Broadband

 Communications" Ltd.
1142 Sofia, Bulgaria

55 Evl. Georgiev Blvd.
phone:  +359 2 9876410
            +359 2
9876510
e-mail: ceo@trbg.net

web: http://www.tbc.bg/

2 Posts

April 20th, 2010 02:00

Hello,

could somebody please send me v6.1.5 firmware for Dell PowerConnect 3024? It's 2010 and this firmware hasn't been made public yet ever since 2005. Firmware v6.1.2 is almost useless and it makes me want to jump out of the window :(

Thank you in advance.

2 Posts

April 26th, 2010 01:00

Could somebody please reply?! Also, my e-mail to support@dell.com is without reply. Is this how the support works these days?!

1 Message

August 4th, 2010 09:00

to greg please send me PC-3024 firmware v6.1.5 to my mail address.. i really need it.. thx

2 Posts

December 29th, 2010 04:00

Greg,

Can you send me the 6.1.4 version of the firmware for the 3024 switch. Its still not on the support website to download. Our switches have been locking up on the 6.1.2 vesion.

Thanks

 

January 7th, 2011 16:00

i need PC-3024 firmware 6.1.5?  <ADMIN NOTE:Email id removed per privacy policy> ... great thanks !

1 Message

January 25th, 2011 05:00

I need firmware 6.1.5 as well. I have several 3048 and 3024 switches. Did you get the firmware from Dell? Thanks

4 Posts

March 16th, 2011 11:00

I'm very interested in the latest firmware version for this switch.  Would anybody care to share 6.1.5?   I have searched the internet but could not find the actual file.

Thank you in advance.

1 Rookie

 • 

25 Posts

August 11th, 2011 06:00

I need the 6.1.5 firmware too. Please email it

Edit: here it is:

http://www.4shared.com/file/XHpEZt_T/dell_3024_powerconnect_firmwar.html
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