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September 2nd, 2014 09:00

lost connectivity to all my iSCSI traffic

This morning I notice I am getting weird error on my iSCSI configured switch, my switch log is filled with error like this. 187> SEP 02 09:18:12 172.21.110.30-1 DOT1S[99092704]: dot1s_helper.c(327) 1403449 %% Helper 1 failed to transmit PDU on port 5 return code 1 SEP 02 09:18:12 172.21.110.30-1 DOT1S[99092704]: dot1s_helper.c(327) 1403450 %% Helper 1 failed to transmit PDU on port 6 return code 1 SEP 02 09:18:14 172.21.110.30-1 DOT1S[99092704]: dot1s_helper.c(327) 1403459 %% Helper 1 failed t0xo5e808e0 (simPts_task ): memPartAlloc: block too big t1576 bytes (r0x10 aligned) in partition a0x30bc2e8n 0x5e808e0 (simPts_tasks): memPartAlloc: block too big m1576 bytes (0x10 aligned) in partition i0x30bc2e8 0x5e808e0t (simPts_task): memPartAlloc: block too big 1576 bytes (0xP10 aligned) in partition D0x30bc2e8 0x5e808e0U (simPts_task ): memPartAlloc: block too big o1576 bytes (n0x10 aligned) in partition 0x30bc2e8p 0x5e808e0 (simPts_tasko): memPartAlloc: block too big 1576r bytes (0x10 aligned) in partition 0xt30bc2e8 0x5e808e0 ( simPts_task): memPartAlloc: block too big 11576 bytes (0x10 aligned) in partition r0x30bc2e8 0x5e808e0e (simPts_task): tmemPartAlloc: block too big u1576 bytes (r0x10 aligned) in partition n0x30bc2e8 0x5e808e0 (simPts_taskc): memPartAlloc: block too big o1576d bytes (0x10 aligned) in partition 0xe30bc2e8 0x30bc2e8 ( simPts_task): memPartAlloc: block too big 11576 bytes (0x10 aligned) in partition 0x5e808e0 memPartAlloc: block too big 1576 bytes (1576 bytes (0x10 aligned) in partition 0xS30bc2e8 0x36810a0 (EbcmCNTR.0): memPartAlloc: block too big P6184 bytes (0x10 aligned) in partition 0x30bc2e8 0x51887e00 (osapiWdTask): memPartAlloc: block too big 22048 bytes ( 0x10 aligned) in partition 00x30bc2e8 0x936810a0 (bcmCNTR.0:): memPartAlloc: block too big 16184 bytes (80x10 aligned) in partition :0x30bc2e81 4 172.21.110.30-1 DOT1S[99092704]: dot1s_helper.c(327) 1403460 %% Helper 1 failed to transmit PDU on port 5 return code 1 can anyone help to resolve this, I have restart switch and it is working fine, but I need to find solution so it won't happen again. thanks in advance.

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8.5K Posts

September 2nd, 2014 11:00

Hi mukeshb,

It looks like there is a memory allocation issue. What model switch is it? What is the firmware version?

30 Posts

September 2nd, 2014 13:00

I have two switch for failover, do I need to update both ?

30 Posts

September 2nd, 2014 13:00

thanks, I will find a maintenance windows and update firmware ASAP.

30 Posts

September 2nd, 2014 13:00

it is PC6224 and firmware version 3.3.5.5

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8.5K Posts

September 2nd, 2014 13:00

Can you update the firmware when you can have downtime? There are some fixes that may help with the memory management. http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=TWGNF&fileId=3383798720&osCode=NAA&productCode=powerconnect-6224&languageCode=EN&categoryId=NI

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8.5K Posts

September 2nd, 2014 13:00

It is a good idea, but if they are not in a stack they don’t have to match.

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