2 Intern

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28K Posts

September 12th, 2005 01:00

The automatic private IP address is the one that Windows assigns when it cannot get an IP address from a dhcp server.  Are you sure that the tcp/ip properties for the network adapter are set to obtain an IP address automatically?  Are you sure that your wireless adapter is turned on and is detecting the wireless network?
 
Steve

27 Posts

September 12th, 2005 02:00



@volcano11 wrote:
The automatic private IP address is the one that Windows assigns when it cannot get an IP address from a dhcp server. Are you sure that the tcp/ip properties for the network adapter are set to obtain an IP address automatically? Are you sure that your wireless adapter is turned on and is detecting the wireless network?
Steve





Yes its turned on and detecting the network because thats how Im getting the status of the wireless connection. How do I check the wireless adapter's tcp/ip properties? Thanks.

2 Intern

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12K Posts

September 12th, 2005 11:00

Right Click the adapter and go to properties.  Highlight the TCP/IP protocol and hit the advanced button.

27 Posts

September 12th, 2005 13:00



@jmwills wrote:
Right Click the adapter and go to properties. Highlight the TCP/IP protocol and hit the advanced button.





Im sorry, where is the adapter? Is that the Dell Wireless WLAN Utility? If so, when I right click that icon PROPERTIES doesn't appear...? Maybe Im clicking the wrong thing!

27 Posts

September 12th, 2005 15:00



@jmwills wrote:
Control panel>network Connections



Yeah I found it after I posted that but I compared the setting on the computer NOT working, to the one that IS. And when they're both set up to get ip address and dns automatically, mine says "Assigned by DHCP" and hers says "Automatic Private Address" still. So then I try to set her IP Address, Gateway, etc. manually and it still won't connect. I guess we'll try to call Dell.

Thanks!

2 Intern

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12K Posts

September 12th, 2005 15:00

Control panel>network Connections

11 Posts

September 12th, 2005 19:00

Ok, dont use automatic anymore.It will be rough and rigourous but make ip adresses  on your own and be free of waiting for hours upon hours to get same info im giving you from dell support. i know its been a month since no reply so maybe you dont need this advice but i have 5 computers and more comming and im 16 and I make my own Ip.If you need help setting up your own just msg /reply

27 Posts

September 12th, 2005 19:00



@WoW-Ramsey wrote:
Ok, dont use automatic anymore.It will be rough and rigourous but make ip adresses on your own and be free of waiting for hours upon hours to get same info im giving you from dell support. i know its been a month since no reply so maybe you dont need this advice but i have 5 computers and more comming and im 16 and I make my own Ip.If you need help setting up your own just msg /reply





I just made this post yesterday but thanks for your help. I tried setting all addressed manually and it didnt work either!! The computer has had all kinds of trouble so Dell is reinstalling a lot of drivers, etc. I think her computer had lots of Spyware issues. Thanks for your help though.

451 Posts

September 13th, 2005 09:00

There are lot of reasons that could cause this issue.
One of then is security on the router.
Is the network secured? If it is, ensure that you are entering the right network key.
Remove everything from preferred networks and try recreating the connection.
 
If the network is not secured, then try hardwiring the system to the router and check if the Local Area Connection gets a proper IP (192.168.2.X).
If that also doesn't get, it could be the Winsock settings on the computer.
 
Try running this patch:

Message Edited by dj_cool on 09-13-2005 06:03 AM

451 Posts

September 13th, 2005 09:00

There are lot of reasons that could cause this issue.
One of then is security on the router.
Is the network secured? If it is, ensure that you are entering the right network key.
Remove everything
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