Have you updated the firmware on your router? Or even tried to reboot it? (unplug the power for about 30 seconds, then let the router power back up, and wait for it to fully cycle through its start up process before rebooting your system).
Remember, wireless communication is a 2 component process. If you've updated your wireless card drivers then you may need to update the firmware on the router. What make and model of router do you have, and when is the last time you updated it?
Do you see the signal strength dropping as well as the speeds, or is it just the speeds? Have you tried reseating the wireless card at all? Maybe a loose connection to the antennas is causing the problem.
What version of the Alienware 14 are you using, and what operating system are you running? Also, which card do you have in the system and what version of the driver is currently installed?
No, the signal strength does not drop, just the speeds. By resetting the wireless card do you mean the wireless adapter? Because like I said as soon as the speeds get low I can fix it by right clicking the wi fi icon and then clicking trouble shoot problems and windows will reset my network adapter and it will be okay; it's just taht I have to do this everyday which is annoying.
By version of alienware do you mean my system tag? 5PY0F12
Windows 10 64 bit. The wifi network adapter is killer wireless n 1202 network adapter. the version is 10.0.0318
Windows 10 64 bit. The wifi network adapter is killer wireless n 1202 network adapter. the version is 10.0.0318
According to this killer download page the current Windows 10 driver for the Killer 1202 is version
Windows 10: 10.0.0.324
So it looks like they're releasing new drivers relatively quickly as they work to refine their Windows 10 support. Try that version and see if it help.
It sounds like it could be an issue with the wireless card itself. Is your warranty still in effect? You may want to reach out to Alienware Support and see if they can think of something we haven't, or have a better idea what is going on.
DELL-Todd S
3 Apprentice
•
1.8K Posts
0
September 1st, 2015 14:00
Hi,
Have you updated the firmware on your router? Or even tried to reboot it? (unplug the power for about 30 seconds, then let the router power back up, and wait for it to fully cycle through its start up process before rebooting your system).
Remember, wireless communication is a 2 component process. If you've updated your wireless card drivers then you may need to update the firmware on the router. What make and model of router do you have, and when is the last time you updated it?
Todd
EternalDragonX
8 Posts
0
September 1st, 2015 17:00
Hi,
I don't think this is a router problem. Because I've used my laptop in different households with different routers and it happens each time.
DELL-Todd S
3 Apprentice
•
1.8K Posts
0
September 2nd, 2015 11:00
Hi,
Do you see the signal strength dropping as well as the speeds, or is it just the speeds? Have you tried reseating the wireless card at all? Maybe a loose connection to the antennas is causing the problem.
What version of the Alienware 14 are you using, and what operating system are you running? Also, which card do you have in the system and what version of the driver is currently installed?
Todd
EternalDragonX
8 Posts
0
September 2nd, 2015 17:00
No, the signal strength does not drop, just the speeds. By resetting the wireless card do you mean the wireless adapter? Because like I said as soon as the speeds get low I can fix it by right clicking the wi fi icon and then clicking trouble shoot problems and windows will reset my network adapter and it will be okay; it's just taht I have to do this everyday which is annoying.
By version of alienware do you mean my system tag? 5PY0F12
Windows 10 64 bit. The wifi network adapter is killer wireless n 1202 network adapter. the version is 10.0.0318
thanks for your help.
DELL-Todd S
3 Apprentice
•
1.8K Posts
0
September 3rd, 2015 08:00
Hi,
According to this killer download page the current Windows 10 driver for the Killer 1202 is version
So it looks like they're releasing new drivers relatively quickly as they work to refine their Windows 10 support. Try that version and see if it help.
Todd
EternalDragonX
8 Posts
0
September 3rd, 2015 11:00
Hi,
thanks but it didn't help :(
DELL-Todd S
3 Apprentice
•
1.8K Posts
0
September 8th, 2015 11:00
Hello,
It sounds like it could be an issue with the wireless card itself. Is your warranty still in effect? You may want to reach out to Alienware Support and see if they can think of something we haven't, or have a better idea what is going on.
Todd