Unsolved
This post is more than 5 years old
1 Message
0
8262
April 9th, 2006 06:00
Blue death screen Intel52C.sys driver help
screen went blue with the following message:
A problem has been detected and Windows has been shut down to prevent damage
to your computer. The problem seems to be caused by the following file;
Intelc52.sys
PAGE-FAULT-NONPAGED-AREA
If this is the first time you've seen this stop error screen, restart your
computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows update you might need.
If the problem continues, disable or remove any newly installed hard ware or
soft ware. disable BIOS memory optiions such as caching or shadowing. If you
need to use safe mode to remove or disable components, restart your computer
, press F8 to select Advanced Start Up options and then select Safe Mode.
Technical Information:
STOP: 0X00000050 (0XF8F00000,0X00000000,0XF8E9F099,0X00000000)
Intelc52.sys-Address F8E(F099-base at F8E77000, date stamp 3fbd1290
Beginning dump of memory
Physical memory dump complete
contact your system administrator or technical support group for further
assistance.
This is the end of the message.
I then tried Device Manager and System:
On looking at the events log in systems i have noted the following error:
Events Log
System Error Category (102)
Event ID 1003
Error Code description
10000050 parameter 1 F8F000000
Parameter 2 00000000
Parameter 3 F8E9F099
Parameter 4 00000000
On visiting the web site mentioned ( go.microsoft.com/fwlink/events.asp) the
screen I get is that no information is available at this time.
I do not have any new hardware or software, system restore does not work and
the dell diagnostics disk shows every thing as normal. Please can any one
help me?. I think this problem was created by my ISP as I did not upgrade to
their Broadband. I kept putting it off as there were other better deals
available and the ISP, I believe, has deliberately managed to download a
corrupted driver on to my system. "
This person's problem seems nearly identical to mine. I don't know what a driver is, but I understand that is what this Intel52C file has to do with. What is a driver? Should I try re-installing it (however you do that) as someone suggested before. Does OS stand for Operating System? Do I have to reinstall that? I really don't want to do anything so drastic unless absolutely necessary.
My PC runs fine unless it is trying to access the internet. And all the virus scans, and clean sweep things say my PC is fine and there is nothing wrong. My dad even tried to make sure all the software was properly fragmented and aligned. I'm not very computer savvy. Can someone PLEASE help me?


KarthikAdla
79 Posts
0
April 20th, 2006 15:00
Hi,
It seems to be a issue with the driver for dial up modem.
Try uninstalling and reinstalling the modem drivers, this should work.
Regards,
Karthik.