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May 22nd, 2014 02:00

Bluetooth not working (Inspiron 15 Intel (N5010))

HI

My problem is that I can't connect to bluetooth devices. The tray icon appears on startup but soon dissapears and even if it's there, it makes no difference.

Bluetooth used to be working but just stopped, I tried reinstalling the driver and application but no change.

Please help

My laptop:

Product Inspiron N5010, Microsoft Windows 7 Home Premium Edition (64-bit) SP1

Motherboard

Manufacturer Dell Inc.
Product 052F31
Chipset

Intel PCH HM57

Communications

Network Card - DW1501 Wireless-N WLAN Half-Mini Card
Vendor Name Broadcom Corporation
Serial Number 00-00-9D-82-1C-65
Interface PCI Express x1
MAC Address 1c:65:9d:82:73:57
Adapter Connected Yes
Current Speed 85.00 Mbps
IP Address 192.168.124.165
IP Mask 255.255.255.0
Gateway IP Address 192.168.124.254
DHCP Server 192.168.124.11
Adapter DHCP Enabled Yes
Driver Provider Broadcom
Driver Version 5.100.235.12, 1-7-2011
Bluetooth Port - Dell Wireless 365 Bluetooth Module
Bluetooth Port Address (5C:AC:4C:F2:A5:16)
Service Name BTHUSB
Driver Provider Broadcom Corporation
Driver Version 6.5.1.4700, 9-13-2013
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