Networking, Internet, & Bluetooth
Troubleshooting for Dell electronics including Monitors
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December 5th, 2014 02:00
Bluetooth not working
Hi, I used a program to update my bluetooth and now it is not working.
Please help me to fix it.
Thank you in advance.
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DELL-Shawn B
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December 9th, 2014 08:00
Hello Krishna010,
Thanks for the post! There are a couple of options that might help get your Bluetooth up and running again. As you mention the device stopped working after an update you may be able to roll back the device driver / reinstall the original software to regain functionality. Check out the Microsoft video guides below for instructions.
System Restore
http://windows.microsoft.com/en-us/windows7/help/videos/fixing-a-problem-using-system-restore#tab=system
Restore a driver to its previous version
http://windows.microsoft.com/en-us/windows/restore-driver-previous-version#1TC=windows-7
If you need to update / reinstall the dell software you can find all the latest drivers for your system at the Dell support page: http://www.dell.com/support/home/us/en/19?c=us&l=en&s=dhs
Thanks,