justifiedchaos,

Did you install the drivers in order?

The Desktop/Notebook Utility needs to be installed first(if applicable), then the chipset drivers. If they are NOT installed first, then the rest of the drivers will fail to install.

Since the operating system was re-installed did you remember to go to drivers and downloads, enter your service tag(DO NOT POST SERVICE TAG here or your post will get deleted, since it contains your personal information), and install these drivers in this order.

:emotion-55: Hint :emotion-55: When downloading the drivers, make a folder for each drivers and name it with the device it belongs with to make it easier to install them in the proper order.

Desktop System Software or Notebook System Software(if applicable)
Chipset or SMBus driver
Processor Driver (if applicable)
Video
Audio (sound)
Input Drivers (keyboard/mouse)
Modem
Network Card

QuickSet(Laptop only)

Rick

justifiedchaos,

Try installing the Notebood/Desktop Utility first and then the chipset drivers. Then install the other drivers, you probably will get everything back.

Usually the easy way to restore your computer is...

Restoring Your Computer´s Software to the Factory Settings

but you decided on

How To Restore or Reinstall Microsoft® Windows® on a Dell™ Computer

Rick

Sorry I know almost nothing about computers.  But if I didn't install them in the right order what should I do? Do I need to reformat again?  Where am I getting these programs? off the discs that came with the laptop I'm assuming but which one?

Also I have an XPS M1330 laptop.

I got it :D

Thank you n.n

justifiedchaos,

GREAT JOB! :emotion-21: Thanks for posting back.

Take care,

Rick