Indra1990
1 Copper

Cannot install wireless network driver.

I have tried multiple times to install wireless network driver for my dell laptop. However all in vain. I get error message. Like the one below;

[08/03/17 18:57:42] Update Package Execution Started
[08/03/17 18:57:42] Original command line: "C:\Users\Administrator\Downloads\Qualcomm-QCA61x4A-And-QCA9377-WiFi-And-Bluetooth_3R4XV_WIN_12.0.0.307_A07_01.EXE"
[08/03/17 18:57:42] DUP Framework EXE Version: 3.6.0.4
[08/03/17 18:57:42] DUP Release: 3R4XVA07
[08/03/17 18:57:42] Initializing framework...
[08/03/17 18:57:43] Data in smbios table is (hex)value = 9 , Chasis type (hex)value = 9 , System type is : Client
[08/03/17 18:57:43] logo.png
[08/03/17 18:57:45] User Command: attended
[08/03/17 18:57:45] DUP Capabilities Value: 35651583 (0x21FFFFF)
[08/03/17 18:57:45] DUP Vendor Software Version: 12.0.0.307
[08/03/17 18:57:45] Local System/Model Compatible with this Package? Yes
[08/03/17 18:57:45] Local System OS Version: 6.1.0.0
[08/03/17 18:57:45] OS Compatible with this Package? Unknown
[08/03/17 18:57:45] Local System OS Language: Unknown
[08/03/17 18:57:45] Language Compatible with this Package? Unknown
[08/03/17 18:57:45] Identified Behavior : attended
[08/03/17 18:57:45] Extraction-miniunz path: C:\PROGRA~2\dell\drivers\CC3E1B~1\miniunz.exe
[08/03/17 18:57:45] Extraction-arguments: -x C:\Users\ADMINI~1\DOWNLO~1\QUALCO~1.EXE -o -d C:\PROGRA~2\dell\drivers\CC3E1B~1
[08/03/17 18:57:46] Extraction-GetExitCode: 0
[08/03/17 18:57:46] Identified Behavior : attended
[08/03/17 18:57:46] Temporary payload log file name: C:\ProgramData\dell\drivers\cc3e1b32-d73b-4eac-abe1-eb4e8988afbc\DUP5659.tmp
[08/03/17 18:57:46] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\cc3e1b32-d73b-4eac-abe1-eb4e8988afbc\DUP5659.tmp"
[08/03/17 18:57:46] Path : C:\ProgramData\dell\drivers\cc3e1b32-d73b-4eac-abe1-eb4e8988afbc
[08/03/17 18:57:46] Identified Behavior : attended
[08/03/17 18:57:46] Append Vendor Software Log: C:\ProgramData\dell\drivers\cc3e1b32-d73b-4eac-abe1-eb4e8988afbc\DUP5659.tmp
[08/03/17 18:57:46]
--- Start of Vendor Software Log ---

[08/03/17 18:57:46] ASCII payload log file detected.
[08/03/17 18:57:46] [2017-8-3 18:57:46] Setup start up.
[2017-8-3 18:57:46] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\cc3e1b32-d73b-4eac-abe1-eb4e8988afbc\DUP5659.tmp"]
[2017-8-3 18:57:46] The current system isn`t supported.
[2017-8-3 18:57:46] Setup end.(1150)

[08/03/17 18:57:46]
--- End of Vendor Software Log ---

[08/03/17 18:57:46] Vendor Software Return Code: 1150
[08/03/17 18:57:46] logo.png
[08/03/17 18:57:46] Name of Exit Code: ERROR
[08/03/17 18:57:46] Exit Code set to: 1 (0x1)
[08/03/17 18:57:46] Result: FAILURE
[08/03/17 18:57:52] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Qualcomm-QCA61x4A-And-QCA9377-WiFi-And-Bluetooth_3R4XV_WIN_12.0.0.307_A07_01.txt
[08/03/17 18:58:58] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Qualcomm-QCA61x4A-And-QCA9377-WiFi-And-Bluetooth_3R4XV_WIN_12.0.0.307_A07_01.txt
਍਍[08/03/17 19:06:25] Update Package Execution Started
[08/03/17 19:06:25] Original command line: "C:\Users\Administrator\Downloads\Qualcomm-QCA61x4A-And-QCA9377-WiFi-And-Bluetooth_3R4XV_WIN_12.0.0.307_A07_01.EXE"
[08/03/17 19:06:25] DUP Framework EXE Version: 3.6.0.4
[08/03/17 19:06:25] DUP Release: 3R4XVA07
[08/03/17 19:06:25] Initializing framework...
[08/03/17 19:06:26] Data in smbios table is (hex)value = 9 , Chasis type (hex)value = 9 , System type is : Client
[08/03/17 19:06:27] logo.png
[08/03/17 19:06:29] User Command: attended
[08/03/17 19:06:29] DUP Capabilities Value: 35651583 (0x21FFFFF)
[08/03/17 19:06:29] DUP Vendor Software Version: 12.0.0.307
[08/03/17 19:06:29] Local System/Model Compatible with this Package? Yes
[08/03/17 19:06:29] Local System OS Version: 6.1.0.0
[08/03/17 19:06:29] OS Compatible with this Package? Unknown
[08/03/17 19:06:29] Local System OS Language: Unknown
[08/03/17 19:06:29] Language Compatible with this Package? Unknown
[08/03/17 19:06:29] Identified Behavior : attended
[08/03/17 19:06:29] Extraction-miniunz path: C:\PROGRA~2\dell\drivers\23E6A3~1\miniunz.exe
[08/03/17 19:06:29] Extraction-arguments: -x C:\Users\ADMINI~1\DOWNLO~1\QUALCO~1.EXE -o -d C:\PROGRA~2\dell\drivers\23E6A3~1
[08/03/17 19:06:30] Extraction-GetExitCode: 0
[08/03/17 19:06:30] Identified Behavior : attended
[08/03/17 19:06:30] Temporary payload log file name: C:\ProgramData\dell\drivers\23e6a364-2d80-42c2-841a-ae4de8e6c71f\DUP5F1F.tmp
[08/03/17 19:06:30] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\23e6a364-2d80-42c2-841a-ae4de8e6c71f\DUP5F1F.tmp"
[08/03/17 19:06:30] Path : C:\ProgramData\dell\drivers\23e6a364-2d80-42c2-841a-ae4de8e6c71f
[08/03/17 19:06:30] Identified Behavior : attended
[08/03/17 19:06:30] Append Vendor Software Log: C:\ProgramData\dell\drivers\23e6a364-2d80-42c2-841a-ae4de8e6c71f\DUP5F1F.tmp
[08/03/17 19:06:30]
--- Start of Vendor Software Log ---

[08/03/17 19:06:30] ASCII payload log file detected.
[08/03/17 19:06:30] [2017-8-3 19:06:30] Setup start up.
[2017-8-3 19:06:30] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\23e6a364-2d80-42c2-841a-ae4de8e6c71f\DUP5F1F.tmp"]
[2017-8-3 19:06:30] The current system isn`t supported.
[2017-8-3 19:06:30] Setup end.(1150)

[08/03/17 19:06:30]
--- End of Vendor Software Log ---

[08/03/17 19:06:30] Vendor Software Return Code: 1150
[08/03/17 19:06:31] logo.png
[08/03/17 19:06:31] Name of Exit Code: ERROR
[08/03/17 19:06:31] Exit Code set to: 1 (0x1)
[08/03/17 19:06:31] Result: FAILURE
[08/03/17 19:06:37] User Command: attended
[08/03/17 19:06:37] DUP Capabilities Value: 35651583 (0x21FFFFF)
[08/03/17 19:06:37] DUP Vendor Software Version: 12.0.0.307
[08/03/17 19:06:37] Local System/Model Compatible with this Package? Yes
[08/03/17 19:06:39] Local System OS Version: 6.1.0.0
[08/03/17 19:06:39] OS Compatible with this Package? Unknown
[08/03/17 19:06:39] Local System OS Language: Unknown
[08/03/17 19:06:39] Language Compatible with this Package? Unknown
[08/03/17 19:06:39] User Parameter: logfile
[08/03/17 19:06:39] User Parameter: logfile changed to: C:\ProgramData\Dell\UpdatePackage\Log\Qualcomm-QCA61x4A-And-QCA9377-WiFi-And-Bluetooth_3R4XV_WIN_12.0.0.307_A07_01.txt
[08/03/17 19:06:39] Identified Behavior : attended
[08/03/17 19:06:39] Extraction-miniunz path: C:\PROGRA~2\dell\drivers\82E5A3~1\miniunz.exe
[08/03/17 19:06:39] Extraction-arguments: -x C:\Users\ADMINI~1\DOWNLO~1\QUALCO~1.EXE -o -d C:\PROGRA~2\dell\drivers\82E5A3~1
[08/03/17 19:06:40] Extraction-GetExitCode: 0
[08/03/17 19:06:40] Identified Behavior : attended
[08/03/17 19:06:40] Temporary payload log file name: C:\ProgramData\dell\drivers\82e5a387-3192-480f-9ddb-82c0e59a623b\DUP8620.tmp
[08/03/17 19:06:40] Translated Command Line : Setup_MUP.exe /LOG"C:\ProgramData\dell\drivers\82e5a387-3192-480f-9ddb-82c0e59a623b\DUP8620.tmp"
[08/03/17 19:06:40] Path : C:\ProgramData\dell\drivers\82e5a387-3192-480f-9ddb-82c0e59a623b
[08/03/17 19:06:40] Identified Behavior : attended
[08/03/17 19:06:40] Append Vendor Software Log: C:\ProgramData\dell\drivers\82e5a387-3192-480f-9ddb-82c0e59a623b\DUP8620.tmp
[08/03/17 19:06:40]
--- Start of Vendor Software Log ---

[08/03/17 19:06:40] ASCII payload log file detected.
[08/03/17 19:06:40] [2017-8-3 19:06:40] Setup start up.
[2017-8-3 19:06:40] CommandLine is:[/LOG"C:\ProgramData\dell\drivers\82e5a387-3192-480f-9ddb-82c0e59a623b\DUP8620.tmp"]
[2017-8-3 19:06:40] The current system isn`t supported.
[2017-8-3 19:06:40] Setup end.(1150)

[08/03/17 19:06:40]
--- End of Vendor Software Log ---

[08/03/17 19:06:40] Vendor Software Return Code: 1150
[08/03/17 19:06:40] logo.png
[08/03/17 19:06:40] Name of Exit Code: ERROR
[08/03/17 19:06:40] Exit Code set to: 1 (0x1)
[08/03/17 19:06:40] Result: FAILURE
[08/03/17 19:06:43] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Qualcomm-QCA61x4A-And-QCA9377-WiFi-And-Bluetooth_3R4XV_WIN_12.0.0.307_A07_01.txt
[08/03/17 19:10:58] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Qualcomm-QCA61x4A-And-QCA9377-WiFi-And-Bluetooth_3R4XV_WIN_12.0.0.307_A07_01.txt

If any of you could help, I'd be grateful. I have already installed Chipset driver. I have also deleted the config fine in regedit.

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3 Replies
Moderator
Moderator

RE: Cannot install wireless network driver.

Indra1990,

Can you provide the specific model of your Dell Computer as well as the Operating System that is installed? We will need this information in order to help resolve the issue.


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To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Where do I find my Dell PC Service Tag or Express service code?
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Indra1990
1 Copper

RE: Cannot install wireless network driver.

Its a dell Inspiron 15 3567 running win 7. The service tag is <Service tag removed> .

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Moderator
Moderator

RE: Cannot install wireless network driver.

INDRA1990

Install the chipset drivers, reboot the computer and then install the network drivers and reboot again.

Inspiron 3567 Drivers, Downloads and Manuals


Social Media Support
#IWork4Dell
To help us troubleshoot, send us via a private message: Dell PC or Monitor Service Tag number
Out of Warranty Support
Where do I find my Dell PC Service Tag or Express service code?
Where do I post SA (SupportAssist) issue/questions?
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