I'm not sure what Broadcom is doing wrong, but there seems to be quite a bit of problems with both their wired and wifi chipsets and compatability with other system/chipsets. Cisco adheres strongly to standards, other manufacturers don't necessarily. I'm not trying to bear bad news, just provide info and clarification. Good luck.
The only question I have now is, what do I do now? The team (of 4) I'm in has 3 identical Dell laptops that are less than 12 months old, and all have built-in Broadcom NICs. From the looks of the Broadcom site, beyond some basic driver downloads, it looks like they rely on the OEM retailers to support their products. I am currently following up CISCO for support, but I don't know how much joy thats going to bring.
I find it a little disturbing that it looks like we may have to go out and purchase PCM NIC's (single slots at that) so we can use the laptops for what we bought them for (having the ability to roam and still access a remote site). I have logged a job with Dell locally, but all they have done so far is send out a contracted tech with a replacement motherboard and incorrect job notes (they thought the NIC was dead).. When he got here, I was basically told that it sounds like its a problem between CISCO and Broadcom and to follow it up myself - hey, I bought the NIC (via the laptop) from Dell - where Dell get there parts is their business. I know it sounds like a whine, but Im gonna have to hear it from my boss when I request replacement NICs...
Perhaps a mention in the Dell KB would be beneficial - just something I could search on and it tells me not to bother trying...
I am having same problem with my laptop. It's D600 with broadcom chips. My work has cisco vpn box (EOL 1.5 years ago but can't afford to upgrade). I can VPN in successfully initially but lose all connection (network/vpn) after about 10 minutes. As soon as I close VPN client I regain network/internet connectivity. I initially thought this problem was caused by netgear router at home. Than I read this thread in this forum. So, I actually got a netgear wireless pccard. And I still have same problem with dropping connection.
Dell, please get broadcom to fix this problem. If I had known about this problem I wouldn't have bought dell or any machine with broadcom chip.
johnallg
2 Intern
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7.3K Posts
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December 16th, 2003 19:00
DarchAngel
3 Posts
0
December 16th, 2003 20:00
Hmm, not a very positive response, but at least I'm not searching for a solution that doesn't exist :-)
Thankyou for your response, will save me significant time.
Peter.
johnallg
2 Intern
•
7.3K Posts
0
December 16th, 2003 22:00
DarchAngel
3 Posts
0
December 16th, 2003 23:00
The only question I have now is, what do I do now? The team (of 4) I'm in has 3 identical Dell laptops that are less than 12 months old, and all have built-in Broadcom NICs. From the looks of the Broadcom site, beyond some basic driver downloads, it looks like they rely on the OEM retailers to support their products. I am currently following up CISCO for support, but I don't know how much joy thats going to bring.
I find it a little disturbing that it looks like we may have to go out and purchase PCM NIC's (single slots at that) so we can use the laptops for what we bought them for (having the ability to roam and still access a remote site). I have logged a job with Dell locally, but all they have done so far is send out a contracted tech with a replacement motherboard and incorrect job notes (they thought the NIC was dead).. When he got here, I was basically told that it sounds like its a problem between CISCO and Broadcom and to follow it up myself - hey, I bought the NIC (via the laptop) from Dell - where Dell get there parts is their business. I know it sounds like a whine, but Im gonna have to hear it from my boss when I request replacement NICs...
Perhaps a mention in the Dell KB would be beneficial - just something I could search on and it tells me not to bother trying...
oracle_jock
13 Posts
0
March 20th, 2004 04:00
Dell, please get broadcom to fix this problem. If I had known about this problem I wouldn't have bought dell or any machine with broadcom chip.