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August 7th, 2012 06:00

Connectivity Issues with Dell Wireless 1502(802.11gn) WLAN Card (Half Height)(MY)

Hi there,

I just bought the VOSTRO 260S Slim Tower from dell. I have problem to connect to the wireless in my house.  I got other labtops and tabs in my house which connect well to the wireless...Here is my ipconfig:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\AnGi3>ipconfig/all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : AnGi3-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : F2-06-E6-01-64-F5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection 2:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : ASIX AX88772B USB2.0 to Fast Ethernet Ada
pter
   Physical Address. . . . . . . . . : 00-00-00-00-01-2B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::1b3:8f74:7703:a81a%14(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.2.103(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, August 07, 2012 8:07:48 PM
   Lease Expires . . . . . . . . . . : Wednesday, August 08, 2012 8:07:47 PM
   Default Gateway . . . . . . . . . : 192.168.2.1
   DHCP Server . . . . . . . . . . . : 192.168.2.1
   DHCPv6 IAID . . . . . . . . . . . : 452984832
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-45-2F-D8-D4-BE-D9-E3-F7-30

   DNS Servers . . . . . . . . . . . : 202.188.0.133
                                       202.188.1.5
   NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Dell Wireless 1502 802.11b/g/n
   Physical Address. . . . . . . . . : E0-06-E6-01-64-F5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : pen.apac.dell.com
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : D4-BE-D9-E3-F7-30
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.pen.apac.dell.com:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:24ad:1db8:3f57:fd98(Pref
erred)
   Link-local IPv6 Address . . . . . : fe80::24ad:1db8:3f57:fd98%13(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{F461F76C-1B12-44EE-B6B9-2C01D4EF25B2}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{23CA7D42-C126-4C3D-94AD-B1A12A172AFC}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{C5B9105B-08C8-4838-8224-3DAE109037BB}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Thanks for the help!

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August 7th, 2012 08:00

Angie.L,

 

Did you try disconnecting the ethernet cable, then restart the computer and try to connect?

 

Places to look to see if your Connection is enabled

 

Did you get the antenna(s) out of the box and attach them to the wireless card in the back of the computer? Do you see antennas in the back of the computer?

 

 

Rick

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