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14741
June 28th, 2014 17:00
Could not find the MODEM device for this driver.
Hi, I have a Dell XPS 8300 desktop and I recently performed a full wipe on it. I have all my other drivers installed fine, but I am unable to get the network adapter drivers to work. The modem driver refuses to install simply saying "Driver Installation Failed: Could not find the MODEM device for this driver." This is my first time doing a full wipe and apart from this everything has been going fine. I just need to get connected to the internet. I got the driver from the dell site suing my service tag. It is the Conexant D400 USB 56K Modem Driver that is having the issue. I can list the other drivers I have installed if need be.
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tmarshall619
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June 28th, 2014 19:00
After reading some aditional posts i'm not sure that I need this driver for my computer. However the drivers I installed for my wireless adapter and other network devices don't seem to be working.
Philip_Yip
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June 29th, 2014 05:00
Have you reinstalled Windows 7 64 Bit or Windows 8.1 64 Bit?
Most of these systems won't have a modem as the modem is more or less totally obsolete so I wouldn't worry about the modem driver.
Regarding the wireless card there are multiple variants in this system. The Dell Wireless 1501, 1520 and 365 Bluetooth.
Provide the hardware IDs so I can identify the variants your system has. See the instructions here:
http://dellwindowsreinstallationguide.com/downloading-drivers-checking-hardware-ids-and-downloading-and-installing-dell-system-drivers-in-the-correct-order/checking-hardware-ids-in-the-device-manager/