Local Area Connection 2
Enabled
Broadcom 570x Gigabit Integr...

[ When I tried "repair" ]
Repair Connection X
The following steps of the repair operation failed:
Renewing the IP address.
Purging the DNS Resolver cache.

Please contact your network administrator or ISP.
[OK]

Ping times out when sending to our router using either the external TCP/IP or the internal (NAT).

IPCONFIG /ALL
Node Type: Hybrid
IP Routing Enabled: No
WINS Proxy Enabled: No
Ethernet adapter wireless network connection:
Media state: Media disconnected
Description: Intel(R) PRO/Wireless 2200BG Network Connection
Physical Address: 00-0E-35-40-A6-C3
Ethernet adapter Local Area Connection 2:
Connection-specific DNS Suffix:
Description: Broadcom 570x Gigabit Integrated Controller
Physical Address: 00-0F-1F-B5-F2-E6
DHCP enabled: Yes
Autoconfiguration Enabled: Yes
Autoconfiguration IP Address: 169.254.45.139
Subnet Mask: 255.255.0.0
Default Gateway: 10.5.1.1

I would settle for either -- Ethernet or Wireless -- but neither is connecting.

Our wireless access points are Cisco Aironet 1100

In Intel(R) PROSet for Wireless
"Networks" TAB
[Advanced] button

System Wide Options:

Auto-connection
(*) Connect to any network based on profiles only (Cisco mode)

Connection preference
(*) Connect to infrastructure networks only

Wireless mode selection
(*) Connect to 802.11b networks only

11b/11g mixed environment protection protocol
(*) CTS to self enabled (I have tried both)

Profile management
Display available networks when not associated
Notify when disabling profile managemen features
Notify when Windows XP Zero Config is enabled
Enable profile management features

Advanced security
Enable Mixed-Cell (Requires Cisco CCX option) [ I have tried both )

I received a clue after doing a Search for "iexplore.exe" in the error dialog
"The procedure entry point SHRegGetValueW could not be located in the dynamic link library SHLWAPI.dll"
I googled to see what that dll is about.
The "live" copy is 393 KB 4/19/2004 12:31PM
but there is another copy
463 KB 8/4/2004 3:56 AM
and yet another
277 KB 12/17/2002 2:04 PM

Now I have hard-coded a NAT (internal) TCP/IP address and this enables me to use the NIC to connect to our Domain and copy files.
Wireless details:
Security Mode: Normal
Encryption Algorithm: WEP
802.11 Authentication: Shared Key
802.1x Authentication: None
Adapter IP Address 0.0.0.0
Adapter MAC Address: 00 0E 35 40 A6 C3
Access Point MAC Address
Adapter Type: Mini PCI
Supported Data Rates: 1, 2, 5.5, 6, 9, 11,12, 18, 24, 36, 48
Radio Frequency:
Software Version 8/0.0.162
Hardware Version 2.1.3
Driver Version 8.0.12.12000
Interrupt 5
Memory Address 0xFAFEF000
Mandatory Access Point None

The D600 Latitude can connect to the LAN but not to the Internet (using NIC).
Until I get the internet connection to work through the Ethernet cable, I am not going to try wireless.

BBraxton,

Please post the "ipconfig /all" output for both adapters. There was evidence in the one you posted for the wireless adapter that not all the settings were obtained by DHCP. Specifically, for the locally configured network (169.254) there should not be a gateway, yet there was one set. The fact that you can reach other machines on the LAN but nothing beyond it suggests that the manual settings for the Ethernet adapter may not include the correct gateway.

Jim

Safe Mode:

 

Windows IP Configuration

 

        Host Name . . . . . . . . . . . . : MHORNE1

        Primary Dns Suffix  . . . . . . . : vts.edu

        Node Type . . . . . . . . . . . . : Hybrid

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No

 

Ethernet adapter Local Area Connection 5:

 

        Connection-specific DNS Suffix  . :

        Description . . . . . . . . . . . : Broadcom 570x Gigabit Integrated Controller

        Physical Address. . . . . . . . . : 00-0F-1F-B5-F2-E6

        Dhcp Enabled. . . . . . . . . . . : No

        IP Address. . . . . . . . . . . . : 10.5.1.254

        Subnet Mask . . . . . . . . . . . : 255.255.0.0

        Default Gateway . . . . . . . . . : 10.5.1.1

 

Ethernet adapter Wireless Network Connection:

 

        Media State . . . . . . . . . . . : Media disconnected

        Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network Connection

        Physical Address. . . . . . . . . : 00-0E-35-40-A6-C3

"The only way" I can get the connection to our Domain is to "hard code" an internal TCP/IP address the 10.5.1.xxx

DHCP is not giving me; DNS is not giving me.

The reason I got this system is that my boss (who got it into this state/condition) gave up on it.

I have seen error messages involving:

"gcasServ"

"Apoint\Ap*something

and "FreshUI" (which I did an Add/Remove program and "blew away")

 

CPU usage 100% (not in Safe Mode)

1XConfig.exe 5,408

ApntEx.exe 2,636

Apoint.exe 5,220

ati2evxx.exe 1,652

atiptaxx.exe 4,324

BAsfIpM.exe 3,292

crss.exe 3,260

ctfmon.exe 2,976

defwatch.exe 1,424

Directcd.exe 5,520

DLG.exe 3,236

DSentry.exe 2,648

eqyneys.exe 452

explorer.exe 21,660

gcasDtServ.exe 10,160

gcasServ.exe 5,268

jusched.exe 1,996

lsass.exe 5,616

nsvsvc.exe 4,592

PRONoMgr.exe 6,688

quickset.exe 3,952

reader_sl.exe 2,880

RegSrvc.exe 2,540

rtvscan.exe 13,368

S24EvMon.exe 1,664

scardsvr.exe 1,452

services.exe 3,000

smss.exe 464

spools.exe 3,968

svchost.exe 3,096

svchost.exe 14,792

svchost.exe 3,864

System 216

System Idle Process 20

taskmgr.exe 4,228

vptray.exe 4,056

winlogon.exe 1,424

wmiprvse.exe 3,524

WZQKPICK.EXE 3,152

 

I found that "gcasServ" is part of the Microsoft antiSpyware Beta which is running on this D600.

Also, since I could not see or get to Norton AV corporate, I uninstalled it after also installing Avast!

I requested a boot-time scan so will see what might turn up.

Also, I have not found out yet what "Apoint" is and, as I said, I already uninstalled "FreshUI" exe

I can connect to our entire network and go into folders on servers but am not allowed to rename this computer in the domain; also I am not allowed to use the Wizard to join the domain. The error dialog says it cannot contact the Domain to take these kinds of actions. This is through the Ethernet. I cannot get the wireless to work at all.

With permission from my boss, I am installing the original Windows XP as "Upgrade (recommended)"

BBraxton,

That sounds good to me! One set of documents you'll need is the Dell XP Reinstall Guides for the D600. Note especially the one about the D600 Chipset driver. Without that one, none of the devices integrated on the motherboard will work correctly.

I'd also suggest getting a copy of the XP Service Pack 2 CD. There's no better time to install SP2 than during a full system installation. Some computer stores have free copies of the CD available. It can also be ordered from Microsoft. The CD seems to be arriving within a week after it's ordered. Installing from CD rather than from a copy downloaded via Windows Update seems to lead to fewer problems during the installation.

Here's a link to Microsoft's collection of articles on Service Pack 2. You'll find a link to ordering the CD in the collection.

Jim