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Knossos

3 Posts

35089

December 24th, 2013 16:00

DW1501

Hello,

My computer is a Latitude E6520, OS WIN XP SP2.

I try to install the driver NIC_DRVR_WIN_A36_R261121 for my DW1501 wifi card but it tells me "No compatible hardware found. The software you are attempting to install is not supported on this system."

I cannot get wifi... Could you help me please?

Thank you

PudgyOne

9 Legend

 • 

30.3K Posts

December 25th, 2013 05:00

Knossos,

Can you run Finding System Information REMOVE YOUR PRODUCT ID and REGISTERED OWNER and post the information back here.

 

 

Rick

Knossos

3 Posts

December 25th, 2013 13:00

Hi Rick,

Thank you for your reply.

Here is the info I get when typing the command systeminfo:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\XXX>systeminfo

Host Name: XXX-445016936
OS Name: Microsoft Windows XP Professional
OS Version: 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Organization: XXX
Original Install Date: 12/12/2013, 7:55:54 AM
System Up Time: 0 Days, 0 Hours, 23 Minutes, 29 Seconds
System Manufacturer: Dell Inc.
System Model: Latitude E6520
System type: X86-based PC
Processor(s): 8 Processor(s) Installed.
[01]: x86 Family 6 Model 42 Stepping 7 GenuineIntel ~
2394 Mhz
[02]: x86 Family 6 Model 42 Stepping 7 GenuineIntel ~
2394 Mhz
[03]: x86 Family 6 Model 42 Stepping 7 GenuineIntel ~
2394 Mhz
[04]: x86 Family 6 Model 42 Stepping 7 GenuineIntel ~
2394 Mhz
[05]: x86 Family 6 Model 42 Stepping 7 GenuineIntel ~
2394 Mhz
[06]: x86 Family 6 Model 42 Stepping 7 GenuineIntel ~
2394 Mhz
[07]: x86 Family 6 Model 42 Stepping 7 GenuineIntel ~
2394 Mhz
[08]: x86 Family 6 Model 42 Stepping 7 GenuineIntel ~
2394 Mhz
BIOS Version: DELL - 6222004
Windows Directory: C:\WINDOWS
System Directory: C:\WINDOWS\system32
Boot Device: \Device\HarddiskVolume1
System Locale: en-us;English (United States)
Input Locale: fr;French (France)
Time Zone: (GMT+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm,
Vienna
Total Physical Memory: 3,317 MB
Available Physical Memory: 2,216 MB
Virtual Memory: Max Size: 2,048 MB
Virtual Memory: Available: 2,008 MB
Virtual Memory: In Use: 40 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: N/A
Hotfix(s): 32 Hotfix(s) Installed.
[01]: File 1
[02]: File 1
[03]: File 1
[04]: File 1
[05]: File 1
[06]: File 1
[07]: File 1
[08]: File 1
[09]: File 1
[10]: File 1
[11]: File 1
[12]: File 1
[13]: File 1
[14]: File 1
[15]: File 1
[16]: Q147222
[17]: KB885855 - Update
[18]: KB893803v2 - Update
[19]: KB896256 - Update
[20]: KB911164 - Update
[21]: KB914642 - Update
[22]: KB937930 - Update
[23]: KB946629 - Update
[24]: KB945436 - Update
[25]: KB949764 - Update
[26]: KB953955 - Update
[27]: KB954434 - Update
[28]: KB958244 - Update
[29]: KB958347 - Update
[30]: KB959252 - Update
[31]: KB835221WXP - Update
[32]: XpsEPSC
NetWork Card(s): 2 NIC(s) Installed.
[01]: 1394 Net Adapter
Connection Name: 1394 Connection
DHCP Enabled: Yes
DHCP Server: N/A
IP address(es)
[02]: Intel(R) 82579LM Gigabit Network Connection
Connection Name: Local Area Connection
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
IP address(es)
[01]: 192.168.1.19

PudgyOne

9 Legend

 • 

30.3K Posts

December 25th, 2013 17:00

Knossos,

Installing the drivers in the exact order should help. How to Download and Install Drivers in the Correct Order

Download and install in this exact order...

Dell Notebook System Software Utility

Intel Mobile Chipset, v.8.0.0.1009, A10

Then go to Dell Warranty Status enter your service tag, click on original configuration. Look and see which wireless adapter is installed. Then go to Drivers & Downloads enter your service tag, select your operating system, under network, download and install the drivers for your adapter.

Download and install Dell QuickSet Application

Places to look to see if your Connection is enabled

Rick

Knossos

3 Posts

December 26th, 2013 03:00

Rick,

I have installed the drivers in the order listed on the "How to download and install drivers in the correct order" page.

However, this page says "Dell Latitude E-Series and Precision laptop models have a different install order. For more information, see theLatitude E-Family and Mobile Precision reimage guide." but the link is broken.

Anyway, I have tried to install the Dell Notebook system software utility but it tells me "Setup cannot run on this machine".

Intel mobile chipset installs ok.

This is my original configuration:

Part Number Quantity Description
6MX7M 0 INFORMATION..., ROYALTY..., BASIC INPUT/OUTPUT SYSTEM..., AMERICAN MEGATREND/AMI..., NOTEBOOK..., ACROSS LINE OF BUSINESS...
6337P 1 LABEL..., SVC TAG/EXPRESS CODE, LATC
01323 0 INFORMATION..., NO ITEM
RVTXW 0 SERVICE CHARGE..., SOFTWARE..., DFEP
9WV3G 0 INFORMATION..., .NET@V, 35000, SP1
D6P80 1 KIT..., SCREW..., SECURITY..., PORTABLE..., E3
H067T 1 LABEL..., COO, COMPAL, MACALLAN 15
3W445 0 INFORMATION..., NOTEBOOK ORDER
4G9KX 1 TECHNICAL SHEET..., INFORMATION..., 512E-HD, WORLD WIDE...
5P328 1 LABEL..., REGULATORY..., NOTEBOOK..., WORLD WIDE..., E6520
GFGV0 0 SERVICE CHARGE..., SOFTWARE..., DCSU, APPIAN...
MY297 1 Label, Fascia, Intel, CARTON
JRR02 0 INFORMATION..., WIN7
9WV3G 0 INFORMATION..., .NET@V, 35000, SP1
DT03G 0 SERVICE CHARGE..., APPLICATIONS..., WIRELESS..., DW375, E3
6350E 4 SCREW..., M3X5, K SCREW HEAD..., MICROSOFT..., BLACK OXIDE...
WYNH6 3 Screw, 2.0X8.0, Stainless Steel, Machine Screw, YNL, E3
J4TFW 1 Assembly, Base, Notebook, Discrete Video, Third Party Maintenance, E6520
F282K 0 INFORMATION..., HARD DRIVE..., FDE, GO-TO-AHCI
00159 0 INFORMATION..., 1ST BOOT, HARD DRIVE
4GC1H 0 SERVICE CHARGE..., SOFTWARE..., CRTV, CAMERA..., BUSINESS..., 1.4
TV0KR 0 INFORMATION..., RYLT, MEBX, E6520
G451F 1 LABEL..., SETTING/SETTINGS..., MANAGEMENT..., MEBX, DISABLE
NPFV0 0 SERVICE CHARGE..., SOFTWARE..., FREE FALL SENSOR..., LATCHED ADDRESS..., E6520
619VH 1 SHIPPING MATERIAL..., BOX, ACCESSORY..., LATCHED ADDRESS..., 15
M7D4P 1 SHIPPING MATERIAL..., CUSHION..., 15, TOP..., MPP
PJ289 0 INFORMATION..., VPEPR
TM318 0 INFORMATION..., SLP2, ENABLE, WINDOWS
CHR3N 0 INFORMATION..., ROYALTY..., SOFTWARE..., ROXIO..., CRTR, START...
T2673 0 Service Charge, Operating System, Windows XP OCA-MARKER
63PDH 22 Screw, MOSAIC/MIDAS,M2P3,M2P4 & TANG..., 5X5, Phillips Head, THREAD FORMED..., BCS
XKCW6 2 Screw, 2.5X5.0, Stainless Steel, Machine Screw, YNL, E3
6KP0M 1 Shroud, KEYBOARD, TRIM, Plastic, E6520
4FG1G 1 HARD DRIVE..., 320G, 7MM, 7.2K, SED, SGT-OPAL
R35WC 0 SERVICE CHARGE..., APPIAN..., WIRELESS..., BROADCOM CORPORATION..., E3
T191D 0 INFORMATION..., ROYALTY..., CRTV, CAMERA..., BUSINESS...
4RFFW 0 SERVICE CHARGE..., SOFTWARE..., IPT, LATCHED ADDRESS..., E6520
PW9VR 1 SHIPPING MATERIAL..., BOX, SYSTEM..., LATCHED ADDRESS..., BROWN ..., 15
VR53H 1 SHIPPING MATERIAL..., CORRUGATED..., PAD..., NO BIOS..., LATCHED ADDRESS..., 15
9FJYM 0 Service Install Module, Software, Extreme Performance System, L501X
253VN 0 INFORMATION..., DIRECT X (@V)..., 110000
X278C 0 SERVICE CHARGE..., OPERATING SYSTEM..., DOTNET..., INSTALLER
R0920 0 Service Charge, OPERATING SYSTEM..., Windows XP Windows 2000, Direct-X
W66R1 0 INFORMATION..., WMP@V, 12000
C5245 0 SERVICE CHARGE..., OPERATING SYSTEM..., SUN-JRE INSTALLER
J96FC 0 INFORMATION..., ROYALTY..., POWERDVD..., 9.5, DIGITAL VIDEO DISK DRIVE...
CJ3P2 1 Assembly, Camera, 2.1M, M11, Latitude/Precision
TCVVG 0 INFORMATION..., ROYALTY..., POWER SUPPLY SPLITTER..., DDPA
TF91T 1 Assembly, Bezel, Optical Device Drive, Dvd+/-Rw, MACALLAN
MVVG6 1 Processor, I7-2760QM, 2.4, SNB, 4C, D2, P
X871D 1 CASE..., CARRYING..., TARGUS, 17IN, CITYGEAR
JX8N2 0 INFORMATION..., WINRE-ADDR, 1600, MB-PTN
4270E 1 Screw, M2X3, K Screw Head, Machine Screw, Black Oxide
Y2HCW 0 SERVICE CHARGE..., HYPERTEXT MARKUP LANGUAGE..., WIRELESS..., DW375
KT2TK 1 LABEL..., INTEL..., NO BIOS..., CI72
D6WDH 0 SERVICE CHARGE..., SOFTWARE..., DRIVER..., NVIDIA..., DISCRETE VIDEO..., E6520
2864D 1 Screw, M3X3, K SCREW HEAD..., MICROSOFT..., BLACK OXIDE...
WG3DV 1 KEYBOARD..., 105, FRANCE/FRENCH..., BLACK..., END3
D3D05 0 SERVICE CHARGE..., UTILITY, INTEL..., LAN ON MOTHERBOARD..., E6520
VM984 0 SERVICE CHARGE..., UTILITY, POWER..., MANAGEMENT..., E6520
V3C08 0 SERVICE CHARGE..., DRIVER..., INTEL..., LAN ON MOTHERBOARD..., LATCHED ADDRESS..., E6520
R009J 0 SERVICE CHARGE..., OPERATING SYSTEM..., WINDOWS, SOUND..., 0, PDS/APR
WV3C1 0 SERVICE CHARGE..., OPERATING SYSTEM..., W7P32SP1, FRANCE/FRENCH...
N2DPW 0 SERVICE CHARGE..., SOFTWARE..., POWERDVD..., 9.5, DIGITAL VIDEO DISK DRIVE...
NW1W7 1 Bezel, Liquid Crystal Display, Plastic, W/CMRA+MIC, E6520
4P87M 0 SERVICE CHARGE..., SOFTWARE..., DDPA, 2.1, DRIVER..., PACK..., L/P
5MX46 0 SERVICE CHARGE..., SOFTWARE..., DDPA, 2.1, L/P
WJP85 0 SERVICE CHARGE..., SOFTWARE..., DDPA, 2.1, PREPARATION..., PACK..., L/P
T33TK 0 INFORMATION..., MANUFACTURING..., DIAGNOSTICS..., DDPA
R61T8 1 Dvd+/-Rw, 8X, 9.5, Serial Ata, Tray, Toshiba Samsung Storage Technology
89RTJ 1 Bracket, Support, Liquid Crystal Display, Right, White Light Emitted Diode, E6520
63PDH 6 Screw, MOSAIC/MIDAS,M2P3,M2P4 & TANG..., 5X5, Phillips Head, THREAD FORMED..., BCS
2VYF5 1 Battery, Primary, 60WHR, Vmware 6 Core Processor, Sanyo
H718C 1 CORD..., POWER..., 250V, 2.5A, 1M, C5, EUROPE/EUROPEAN...
55V5G 0 SERVICE CHARGE..., SOFTWARE..., WIN-LIVE, WAVE4, RELATIONSHIP LINE OF BUSINESS...
V1RX3 2 Dual In-Line Memory Module, 2GB, 1333MHZ, 256X64, 8K, 204
JTN9C 7 Screw, M2X2.8, Flat Head, Machine Screw, Chip Set, E6520
KXGVD 1 Label, Certificate Of Authenticity, Operating System, W7P3/6
4DTND 1 Kit, Software, W7P32SP1, MUL26
MK40Y 0 SERVICE CHARGE..., DRIVER..., TOUCHPAD..., LATCHED ADDRESS..., E6520
MTJKD 0 INFORMATION..., DATA-ALIGN, 4096
NFTYV 0 SERVICE CHARGE..., DRIVER..., USH, LATCHED ADDRESS..., E6520
V6148 1 Plug, Rubber, Modem Daughter Card, E3
8V9R7 1 Assembly, Cover, Liquid Crystal Display, Hard Drive, E6520
4TYKM 1 Bracket, Support, Liquid Crystal Display, Light, White Light Emitted Diode, E6520
CHRVH 0 INFORMATION..., QUICK FIX ENGINEERING..., WIN7SP1, NO BIOS...
CCW99 1 KIT..., DOCUMENTATION..., SERI/EULA, EMEA1
3G9DY 0 SERVICE CHARGE..., SOFTWARE..., LIVE-BING-BAR, RELATIONSHIP LINE OF BUSINESS...
R8TJC 1 Assembly, Palmrest, W/O-CSC, E6520
31H6F 0 SERVICE CHARGE..., DRIVER..., WIRELESS..., BROADCOM CORPORATION..., WORLD WIDE..., E3
MDK25 0 INFORMATION..., MANAGEMENT..., INTEL..., ME, DISABLE
1YFDH 0 SERVICE CHARGE..., SOFTWARE..., UMID7, 5MB, LATCHED ADDRESS..., E6520
W86PP 0 SERVICE CHARGE..., DRIVER..., Serial ATA..., MANAGEMENT..., LATCHED ADDRESS..., E6520
7X1KM 0 SERVICE CHARGE..., DRIVER..., O2 MICRO..., CARD READER..., LATCHED ADDRESS..., E6520
VXPGR 0 SERVICE CHARGE..., HYPERTEXT MARKUP LANGUAGE..., INTEL..., LAN ON MOTHERBOARD..., LATCHED ADDRESS..., E6520
8564U 0 INFORMATION..., SOFTWARE..., DEFAULT, NEW TECHNOLOGY FILE SYSTEM...
NN1PN 1 SHIPPING MATERIAL..., CUSHION..., LATCHED ADDRESS..., 15, BOTTOM..., MPP
9HYXD 1 Assembly, Heatsink, Discrete Video, Central Processor Unit, 45W, E6520
2XK0V 0 INFORMATION..., WINRE-BASE, Pentium M Dothan, 1.86GHZ, 2 MEGB, 533FSB..., MB-PTN
WRTX3 0 INFORMATION..., .NET@V, 40000
RDW2W 0 INFORMATION..., WINRE-ADDR, 1, GB-PTN
8MWCT 1 Assembly, Cable, Bluetooth, E6520
JRR02 0 INFORMATION..., WIN7
R0Y35 0 INFORMATION..., IE@V, 90000
JK2FX 1 LABEL..., WIRELESS..., BLUETOOTH..., 375, WORLD WIDE...
CPWRK 1 Assembly, Cable, Flexible Flat Circuit/Conductor, Kilobyte, E6520, V2
7WJCT 1 LABEL..., REGULATORY..., MINICARD..., WIRELESS..., 1501, BROADCOM CORPORATION...
TX8GJ 0 SERVICE CHARGE..., HYPERTEXT MARKUP LANGUAGE..., WIRELESS..., BROADCOM CORPORATION..., E3
K5Y6D 1 Card, Wireless, Half Mini-Card, DW1501, 4313
1FH94 1 Label, Microsoft, NoBios, WindowsSeven
WRTX3 0 INFORMATION..., .NET@V, 40000
T60MW 0 SERVICE CHARGE..., DRIVER..., AUDIO..., LATCHED ADDRESS..., E6520
P429X 0 SERVICE CHARGE..., SOFTWARE..., WALLPAPER..., LATCHED ADDRESS..., M09
C54GW 1 Liquid Crystal Display, 15.6HD, White Light Emitted Diode, Low Voltage Differential Signaling, AG, Secondary
H3GFN 0 SERVICE CHARGE..., SOFTWARE..., ROXIO..., CRTR, START...
PHXVH 1 Kit, Software, Creative, Camera, Business, 1.4
T5W78 0 SERVICE CHARGE..., SOFTWARE..., DDPA, 2.1, MIDDLE WARE..., L/P
4XV60 3 Screw, M2X1.5, K Screw Head, Microsoft, Black Oxide, Optical Device Drive
WJCJD 1 Card, Wireless, 375, Bluetooth, Latin America, Halogen Free
G38FV 0 SERVICE CHARGE..., DRIVER..., WIRELESS..., DW375, E3
T8K4V 0 SERVICE CHARGE..., SOFTWARE..., VIDEO..., INTEL..., UNIFIED MEMORY ARCHITECTURE..., E6520
4270E 8 Screw, M2X3, K Screw Head, Machine Screw, Black Oxide
4270E 1 Screw, M2X3, K Screw Head, Machine Screw, Black Oxide
57154 0 Service Charge, Software, Windows 98, Fully Integrated System Test
YPHG1 0 SERVICE CHARGE..., OPERATING SYSTEM..., WIN7, ROLLUP, Q982018
3K644 0 Information, Storage Processor APIC-CONTROLLER
7YTW6 1 SHIPPING MATERIAL..., BAG..., NOTEBOOK..., 12.5X18, POLY FOAM...
4270E 4 Screw, M2X3, K Screw Head, Machine Screw, Black Oxide
CP819 0 INFORMATION..., ROYALTY..., DCPSC, NOTEBOOK..., ACROSS LINE OF BUSINESS...
TR2C9 0 INFORMATION..., ROYALTY..., TSS, DDPA
YD9W8 1 Adapter, Alternating Current, 90W, Liteon, 3P, Armstrong, World Wide
H285C 0 INFORMATION..., ROYALTY..., WAVE SYSTEMS CORPORATION..., NOTEBOOK..., FDE
P575H 0 INFORMATION..., SOFTWARE..., NO-KIT
54NRT 0 SERVICE CHARGE..., DRIVER..., INTEL..., CHIP SET..., LATCHED ADDRESS..., E6520
58548 0 INFORMATION..., SOFTWARE..., STUFF, 10MB
W728F 0 SERVICE CHARGE..., OPERATING SYSTEM..., INTERNAL/EXTERNAL CHANNELS..., INSTALLER
CT097 0 SERVICE CHARGE..., OPERATING SYSTEM..., FLASH, INSTALLER

In drivers and downloads, under network, I only have 2 drivers proposed:

- Intel 825xx 10/100/1000 Ethernet Controller Driver 

- Dell Wireless 375 Bluetooth Module Driver 

I have installed those 2 drivers but I still don't have wifi

I cannot find the driver of my wifi card for XP

I know my connection is enabled because the LED is on.

PudgyOne

9 Legend

 • 

30.3K Posts

December 26th, 2013 06:00

Knossos,

If you have the drivers disk that came with the system, I would try the Notebook system utility, then the \chipset drivers. The combination of these two drivers know what is attached to your system.

You can find all the drivers at...

http://ftp.dell.com/published/Pages/latitude-e6520.html

Not sure if there is a difference, since you have a French System.

Dell System Software Utility

Dell E-Family How-To Reimage User Guide is where it was trying to redirect you to.

Manual is located HERE.

Rick

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