JerryTeske

3 Posts

3519

October 10th, 2011 13:00

Dell Computer software to connect to Uverse router 2 wire

Have tried to connect to a Att Uverse broadband line linked to a 2 wire router and cannot connect with my Dell studio 1737 laptop. I''m assuming

it is because of the Dell software but am not sure. I have another HP laptop that connects with no problems, but cannot get this Dell computer

to connect to this wireless setup.

Responses(4)

J

JerryTeske

3 Posts

0

October 10th, 2011 16:00

OS Name Microsoft® Windows Vista™ Home Premium Version 6.0.6002 Service Pack 2 Build 6002 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name JERRY-PC System Manufacturer Dell Inc. System Model Studio 1737 System Type x64-based PC Processor Intel(R) Core(TM)2 Duo CPU T6400 @ 2.00GHz, 2000 Mhz, 2 Core(s), 2 Logical Processor(s) BIOS Version/Date Dell Inc. A04, 11/26/2008 SMBIOS Version 2.5 Windows Directory C:\Windows System Directory C:\Windows\system32 Boot Device \Device\HarddiskVolume3 Locale United States Hardware Abstraction Layer Version = "6.0.6002.18005" User Name Jerry-PC\Jerry Time Zone Central Daylight Time Installed Physical Memory (RAM) 4.00 GB Total Physical Memory 3.96 GB Available Physical Memory 2.47 GB Total Virtual Memory 8.12 GB Available Virtual Memory 6.40 GB Page File Space 4.25 GB Page File C:\pagefile.sys

PudgyOne

9 Legend

•

30.3K Posts

0

October 10th, 2011 16:00

JerryTeske,

Try running Finding System Information REMOVE YOUR PRODUCT ID and post the rest of the information back here.

Rick

J

JerryTeske

3 Posts

0

October 10th, 2011 20:00

the first response was incorrect as I did not follow instructions----Following is the correct info

Host Name: JERRY-PC

OS Name: Microsoftr Windows VistaT Home Premium

OS Version: 6.0.6002 Service Pack 2 Build 6002

OS Manufacturer: Microsoft Corporation

OS Configuration: Standalone Workstation

OS Build Type: Multiprocessor Free

Registered Owner: Jerry

Registered Organization:

Original Install Date: 1/26/2011, 3:05:24 PM

System Boot Time: 10/10/2011, 4:13:31 PM

System Manufacturer: Dell Inc.

System Model: Studio 1737

System Type: x64-based PC

Processor(s): 1 Processor(s) Installed.

[01]: Intel64 Family 6 Model 23 Stepping 10 GenuineIntel ~2000 Mhz

BIOS Version: Dell Inc. A04, 11/26/2008

Windows Directory: C:\Windows

System Directory: C:\Windows\system32

Boot Device: \Device\HarddiskVolume3

System Locale: en-us;English (United States)

Input Locale: en-us;English (United States)

Time Zone: (GMT-06:00) Central Time (US & Canada)

Total Physical Memory: 4,054 MB

Available Physical Memory: 2,436 MB

Page File: Max Size: 8,319 MB

Page File: Available: 6,454 MB

Page File: In Use: 1,865 MB

Page File Location(s): C:\pagefile.sys

Domain: WORKGROUP

Logon Server: \\JERRY-PC

Hotfix(s): 194 Hotfix(s) Installed.

[01]: {AC76BA86-7AD7-0000-2550-7A8C400A1011}

[02]: KB971513

[03]: KB971512

[04]: 944036

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Network Card(s): 3 NIC(s) Installed.

[01]: Broadcom NetLink (TM) Gigabit Ethernet

Connection Name: Local Area Connection 2

Status: Media disconnected

[02]: Dell Wireless 1510 Wireless-N WLAN Mini-Card

Connection Name: Wireless Network Connection 2

DHCP Enabled: Yes

DHCP Server: N/A

IP address(es)

[03]: MAC Bridge Miniport

Connection Name: Network Bridge

DHCP Enabled: Yes

DHCP Server: 192.168.1.1

IP address(es)

[01]: 192.168.1.45

[02]: fe80::f864:fd2e:82b3:2199

PudgyOne

9 Legend

•

30.3K Posts

0

October 11th, 2011 11:00

JerryTeske,

I see that the wireless Dell Wireless 1510 Wireless-N WLAN Mini-Card states...

DHCP Server: N/A

Are you using Mac address filtering in your wireless router? Try using these Recommended Wireless Router Settings I use channel 11. To make connecting easier, I would make a new SSID.

Also try reading...

Windows Vista cannot obtain an IP address from certain routers or from certain non-Microsoft DHCP servers

Rick

OS Name:                   Microsoftr Windows VistaT Home Premium
OS Version:                6.0.6002 Service Pack 2 Build 6002
OS Manufacturer:           Microsoft Corporation
Original Install Date:     1/26/2011, 3:05:24 PM
System Boot Time:          10/10/2011, 4:13:31 PM
System Manufacturer:       Dell Inc.
System Model:              Studio 1737
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                          [01]: Intel64 Family 6 Model 23 Stepping 10 GenuineIntel ~2000 Mhz
BIOS Version:              Dell Inc. A04, 11/26/2008
System Locale:             en-us;English (United States)
Input Locale:              en-us;English (United States)
Time Zone:                 (GMT-06:00) Central Time (US & Canada)
Network Card(s):           3 NIC(s) Installed.
                          [01]: Broadcom NetLink (TM) Gigabit Ethernet
                                Connection Name: Local Area Connection 2
                                Status:          Media disconnected
                          [02]: Dell Wireless 1510 Wireless-N WLAN Mini-Card
                                Connection Name: Wireless Network Connection 2
                                DHCP Enabled:    Yes
                                DHCP Server:     N/A
                                IP address(es)
                          [03]: MAC Bridge Miniport
                                Connection Name: Network Bridge
                                DHCP Enabled:    Yes
                                DHCP Server:     192.168.1.1
                                IP address(es)
                                [01]: 192.168.1.45
                                [02]: fe80::f864:fd2e:82b3:2199

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Dell Computer software to connect to Uverse router 2 wire