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Dell Inspiron M5030 Wifi Adapter disappeared.
Hello,
Up until a few days ago I had perfect wifi, but then all of a sudden, my wifi adapter disappeared. It's not a matter of turning it off/on. It has disappeared from device manager too, showing only Atheros AR8152 PCI-E Fast Ethernet Controller (NDIS 6.20). There used to be 802.11b/g/n WiFi thing there before.
I've tried system restore, reinstalling drivers, reinstalling windows. I succeeded for some time after I managed to update my Microsoft .NET Framework 4, and it worked until I went to sleep, but the laptop into sleep mode too, and in the morning it was gone again.
My friend is stumped also, who usually helps me when I get stumped by some problem.
Right now I'm writing this while basically sitting on my modem. The cable connection works just fine.
I'm running a win7 x32.
Can you please help me?
Deminius
7 Posts
0
October 21st, 2012 13:00
I think I posted this into wrong section somehow.
Sorry
Deminius
7 Posts
0
October 21st, 2012 13:00
Hello,
Up until a few days ago I had perfect wifi, but then all of a sudden, my wifi adapter disappeared. It's not a matter of turning it off/on. It has disappeared from device manager too, showing only Atheros AR8152 PCI-E Fast Ethernet Controller (NDIS 6.20). There used to be 802.11b/g/n WiFi thing there before.
I've tried system restore, reinstalling drivers, reinstalling windows. I succeeded for some time after I managed to update my Microsoft .NET Framework 4, and it worked until I went to sleep, but the laptop into sleep mode too, and in the morning it was gone again.
My friend is stumped also, who usually helps me when I get stumped by some problem.
Right now I'm writing this while basically sitting on my modem. The cable connection works just fine.
I'm running a win7 x32.
Can you please help me?
PudgyOne
9 Legend
9 Legend
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30.3K Posts
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October 21st, 2012 14:00
Deminius,
Places to look to see if your Connection is enabled
What virus program are you using?
Can you run Finding System Information REMOVE YOUR PRODUCT ID, if using XP, run an ipconfig /all log and post it back here.
Rick
Deminius
7 Posts
0
October 21st, 2012 14:00
It's enabled in BIOS.
Avast is my antivirus.
Host Name: DEMIARVUTI
OS Name: Microsoft Windows 7 Ultimate
OS Version: 6.1.7600 N/A Build 7600
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Demian
Registered Organization:
Original Install Date: 21.10.2012, 13:31:34
System Boot Time: 21.10.2012, 21:27:23
System Manufacturer: Dell Inc.
System Model: Inspiron M5030
System Type: X86-based PC
Processor(s): 1 Processor(s) Installed.
[01]: x64 Family 16 Model 6 Stepping 3 AuthenticAMD ~2400 Mhz
BIOS Version: Dell Inc. A05, 3.03.2011
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume1
System Locale: et;Estonian
Input Locale: et;Estonian
Time Zone: (UTC+02:00) Helsinki, Kyiv, Riga, Sofia, Tallinn, Vilnius
Total Physical Memory: 1˙788 MB
Available Physical Memory: 785 MB
Virtual Memory: Max Size: 3˙576 MB
Virtual Memory: Available: 2˙303 MB
Virtual Memory: In Use: 1˙273 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\DEMIARVUTI
Hotfix(s): 125 Hotfix(s) Installed.
[01]: 982861
[02]: KB971033
[03]: KB2281679
[04]: KB2284742
[05]: KB2296011
[06]: KB2305420
[07]: KB2345886
[08]: KB2347290
[09]: KB2378111
[10]: KB2387149
[11]: KB2387530
[12]: KB2393802
[13]: KB2419640
[14]: KB2423089
[15]: KB2442962
[16]: KB2454826
[17]: KB2467023
[18]: KB2479943
[19]: KB2483614
[20]: KB2484033
[21]: KB2488113
[22]: KB2491683
[23]: KB2492386
[24]: KB2502285
[25]: KB2503665
[26]: KB2505438
[27]: KB2506212
[28]: KB2506928
[29]: KB2507618
[30]: KB2509553
[31]: KB2510531
[32]: KB2511250
[33]: KB2511455
[34]: KB2515325
[35]: KB2522422
[36]: KB2533552
[37]: KB2535512
[38]: KB2536275
[39]: KB2536276
[40]: KB2541014
[41]: KB2544893
[42]: KB2545698
[43]: KB2547666
[44]: KB2552343
[45]: KB2560656
[46]: KB2563227
[47]: KB2564958
[48]: KB2567680
[49]: KB2570947
[50]: KB2579686
[51]: KB2584146
[52]: KB2585542
[53]: KB2604114
[54]: KB2618451
[55]: KB2619339
[56]: KB2620704
[57]: KB2620712
[58]: KB2621440
[59]: KB2631813
[60]: KB2640148
[61]: KB2644615
[62]: KB2647753
[63]: KB2653956
[64]: KB2654428
[65]: KB2655992
[66]: KB2656355
[67]: KB2656372
[68]: KB2656410
[69]: KB2658846
[70]: KB2659262
[71]: KB2660075
[72]: KB2660649
[73]: KB2661254
[74]: KB2667402
[75]: KB2676562
[76]: KB2679255
[77]: KB2685939
[78]: KB2686830
[79]: KB2688338
[80]: KB2690533
[81]: KB2691442
[82]: KB2698365
[83]: KB2699779
[84]: KB2705219
[85]: KB2709630
[86]: KB2712808
[87]: KB2718704
[88]: KB2719985
[89]: KB2724197
[90]: KB2729094
[91]: KB2731771
[92]: KB2731847
[93]: KB2732500
[94]: KB2736233
[95]: KB2739159
[96]: KB2741355
[97]: KB2743555
[98]: KB2744842
[99]: KB2749655
[100]: KB2756822
[101]: KB958488
[102]: KB972270
[103]: KB974431
[104]: KB974571
[105]: KB975467
[106]: KB975496
[107]: KB975560
[108]: KB976002
[109]: KB976422
[110]: KB977074
[111]: KB977165
[112]: KB978542
[113]: KB979099
[114]: KB979309
[115]: KB979482
[116]: KB979538
[117]: KB979687
[118]: KB979688
[119]: KB979900
[120]: KB979916
[121]: KB980408
[122]: KB980846
[123]: KB982132
[124]: KB982665
[125]: KB982799
Network Card(s): 1 NIC(s) Installed.
[01]: Atheros AR8152 PCI-E Fast Ethernet Controller (NDIS 6.20)
Connection Name: Local Area Connection
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
IP address(es)
[01]: 192.168.1.64
[02]: fe80::35c6:22d4:266a:b34f
PudgyOne
9 Legend
9 Legend
•
30.3K Posts
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October 21st, 2012 18:00
Deminius,
When you reinstalled the operating system, did you install the Desktop/Notebook system software and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order
Start with the Desktop/Notebook system software and the chipset drivers and follow the list.
Rick
Deminius
7 Posts
0
October 23rd, 2012 05:00
My wifi adapter was spontaneously found and installed after the last reboot.
I had windows update install some things on my computer:
---------------------------------
Security updates for Microsoft .NET Framework 3.5.1 on windows 7 SP1 x86
Successful:
KB2656411
KB2656356
KB2656373
Failed:
KB2604115
KB2686831
--------------------------------
Updates for Windows 7
Successful:
KB2547666
KB2545698
Failed:
KB2732059
KB2735855
KB2719857
--------------------------------
Now my question is: What exactly had happened in the meantime and how can I keep from losing my WiFi again?
Deminius
7 Posts
0
October 23rd, 2012 14:00
Bah!
It has disappeared from everywhere once again.
Did not install anything or mess around at all. Only put the computer to sleep and opened up some time later.
PudgyOne
9 Legend
9 Legend
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30.3K Posts
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October 23rd, 2012 16:00
Deminius,
Go to Drivers & Downloads enter your service tag number, then select your operating system. Under Network, download and install the latest drivers.
Try these tweaks....
Start, control panel, device manager. Click on Network and then right click on your wireless adapter, left click properties, power management. Uncheck the box, allow computer to turn off this device to save power.
Go to the power options, and changed the Wireless Adapter Setting, from Maximum Power Setting to Maximum Performance.
Rick
Deminius
7 Posts
0
October 23rd, 2012 18:00
Can't access wireless in device manager, because it is missing. Not even hidden, I mean it, completely missing. I've tried already that drivers thing over and over as stated in my opening post. And yes I've used my service tag.
Power settings have wireless adapter on maximum performance.
PudgyOne
9 Legend
9 Legend
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30.3K Posts
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October 23rd, 2012 19:00
Deminius,
If you're under warranty, contact Dell Tech Support. If not, if you're handy with a screwdriver, I would try and reseat the wireless adapter. INSTRUCTIONS HERE.
Rick
Rle88
1 Message
0
January 31st, 2018 19:00