Cherokee64,

The file that you reference a4hawk9x.exe is a minor update to the USR driver that you already have.  This new driver will not offer any new functionality or any increased speed.  It is a minor update that is a fix for some obscure issues with the modem software.

Steve

u have the answer right here on this website, just enter your service tag to customize it to your system. go to solutions, then you would have a reinstall guide link for all the devices in your pc. hope this helps!

Big Brother,

Thanks for the reply. I won't try to install the drivers mentioned, and I see that Dell recommends that you NOT install them for my Model, and date it was built.

Now, my question is, how can I reinstall current driver? I have a Drivers and Utilities blue disk for the Modem, but clicking on the setup give me an error? I don't find the Modem driver on the Resource CD either. Forgive my ignorance, but I'm not too savvy when it comes to this type of issue. I am having connection problems, and my ISP, (ATT) recommends reinstalling the modem drivers.

Any information would be appreciation, and thanks again.

Thanks camron for the suggestion. I did find the instructions for reinstall, and finally found the correct driver on the ftp site, which is mdmdrv9x.exe.

Is it necessary to UNinstall first, or can I simply reinstall over the existing driver?

Again, thanks for the assistance.

u can just sipmly install it over writing the old one. :)