I had already tried that, as stated in my previous post, but I tried again according to your instructions and that did not solve the problem. I ran winipcfg on the Windows 98 machine and it has been assigned the IP address 192.168.1.101 which sounds correct to me, since the XP machine is set to 192.168.1.100. However when running winipcfg the adapter was set to PPP instead of the Ethernet card. I don't know if this is somehow related to the problem, but I believe there is some error in the settings on the 98 machine since it has the correct IP address but still cannot access the internet.
Does anyone know what the correct settings should be? I do have DHCP enabled.
First, note that in winipcfg, the PPP adapter is a dialup connection. On the initial screen in winipcfg you can use the arrow next to PPP adapter to change it to the ethernet adapter. The PPP connection is not your problem. Check the IP address of your ethernet adapter in winipcfg. Are you still getting an IP address in the range 192.168.xxx.xxx? If so, do a release and then a renew and see if you can connect? Can you ping an IP address on the internet (try opening a command prompt and typing: ping 63.211.236.244 and then hit the enter key)? Now try to ping microsoft.com by using the command prompt and typing - ping www.microsoft.com Does this work?
Since you can ping Microsoft by its IP address but not by its URL, it suggests something is wrong with your DNS settings. In TCP/IP properties, click on the DNS tab and make sure that DNS is set to the either disabled (the normal setting for a cable connection through a router - the router should obtain the DNS settings from the cable modem) or is set the same way as the DNS setting on the Windows XP computer.
Under "General", "Obtain DNS Server Address Automatically" is selected.
Under "Advanced", "Append primary and connection specific DNS suffixes" is selected, and the box next to "Append parent suffixes of the primary DNS suffix is checked".
Also, the box next to "Register this connection's addresses in DNS" is checked.
What settings should I use on the Windows 98 Machine in light of this?
On the Windows 98 machine, I can ping the router at 192.168.1.1 through command, and I am being assigned the correct IP address, but when I try to access 192.168.1.1 through internet explorer, which should direct me to a router configuration screen, I get a "page cannot be displayed error".
So I connected to the internet using my old dial up account, and even once I was connected I got the same "page cannot be displayed" error when trying to connect to www.msn.com. But I know I was connected at that point, which leads me to believe there is some problem with Internet Explorer.
Open Internet Explorer and go to Tools > Internet Options. Click on the Connections tab then click on the LAN settings button. Make sure none of the boxes on this page are checked.
Do a search for the file named hosts (it has no extension and is not hosts.sam). When you find this file, rename it to hosts.old. Reboot and see if you have a connection.
If you are running any kind of software firewall on this system, first try disabling the firewall. If you still can't connect, try temporarily uninstalling the firewall software and see if that gets you a connection.
I can't believe after spending 2 hours on the phone with linksys support and countless hours trying to figure out the problem myself the solution was as simple as renaming a file.
Renaming the hosts file solved the problem, I believe. After being unable to visit websites even though I was assigned the correct IP address through the router, I tried connecting to the internet through my old dial up account, and after I was connected I tried visiting a website and I still got the "page cannot be displayed" error even though I knew for sure I was connected. This led me to believe that the problem had something to do with internet explorer. So I ended up installing the latest version of Internet Explorer on the problem computer then I renamed the host file and had the internet restored.
jmwills
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November 3rd, 2003 11:00
arena
18 Posts
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November 3rd, 2003 20:00
I had already tried that, as stated in my previous post, but I tried again according to your instructions and that did not solve the problem. I ran winipcfg on the Windows 98 machine and it has been assigned the IP address 192.168.1.101 which sounds correct to me, since the XP machine is set to 192.168.1.100. However when running winipcfg the adapter was set to PPP instead of the Ethernet card. I don't know if this is somehow related to the problem, but I believe there is some error in the settings on the 98 machine since it has the correct IP address but still cannot access the internet.
Does anyone know what the correct settings should be? I do have DHCP enabled.
Thanks for any help.
jmwills
2 Intern
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12K Posts
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November 3rd, 2003 21:00
arena
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November 3rd, 2003 23:00
volcano11
2 Intern
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28K Posts
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November 4th, 2003 01:00
First, note that in winipcfg, the PPP adapter is a dialup connection. On the initial screen in winipcfg you can use the arrow next to PPP adapter to change it to the ethernet adapter. The PPP connection is not your problem. Check the IP address of your ethernet adapter in winipcfg. Are you still getting an IP address in the range 192.168.xxx.xxx? If so, do a release and then a renew and see if you can connect? Can you ping an IP address on the internet (try opening a command prompt and typing: ping 63.211.236.244 and then hit the enter key)? Now try to ping microsoft.com by using the command prompt and typing - ping www.microsoft.com Does this work?
Steve
arena
18 Posts
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November 4th, 2003 02:00
The 192.168.1.101 IP address is the one listed under the ethernet adapter, sorry for any confusion.
A ping of the IP address 63.211.236.244 after releasing and renewing the ethernet adapter yields the following results:
Pinging 63.211.236.244 with 32 bytes of data:
Reply from 63.211.236.244: bytes=32 time=59ms TTL=54
Reply from 63.211.236.244: bytes=32 time=59ms TTL=54
Reply from 63.211.236.244: bytes=32 time=59ms TTL=54
_
Pinging microsoft.com yields the following results:
unknown host www.microsoft.com
Any ideas? Thanks again.
volcano11
2 Intern
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28K Posts
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November 4th, 2003 03:00
Since you can ping Microsoft by its IP address but not by its URL, it suggests something is wrong with your DNS settings. In TCP/IP properties, click on the DNS tab and make sure that DNS is set to the either disabled (the normal setting for a cable connection through a router - the router should obtain the DNS settings from the cable modem) or is set the same way as the DNS setting on the Windows XP computer.
Steve
arena
18 Posts
0
November 4th, 2003 07:00
On the XP machine the settings are as follows:
Under "General", "Obtain DNS Server Address Automatically" is selected.
Under "Advanced", "Append primary and connection specific DNS suffixes" is selected, and the box next to "Append parent suffixes of the primary DNS suffix is checked".
Also, the box next to "Register this connection's addresses in DNS" is checked.
What settings should I use on the Windows 98 Machine in light of this?
Thanks again.
volcano11
2 Intern
•
28K Posts
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November 4th, 2003 12:00
On the Windows 98 machine, TCP/IP properties, DNS tab, set DNS to disabled.
Steve
arena
18 Posts
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November 4th, 2003 20:00
On the Windows 98 machine, I can ping the router at 192.168.1.1 through command, and I am being assigned the correct IP address, but when I try to access 192.168.1.1 through internet explorer, which should direct me to a router configuration screen, I get a "page cannot be displayed error".
So I connected to the internet using my old dial up account, and even once I was connected I got the same "page cannot be displayed" error when trying to connect to www.msn.com. But I know I was connected at that point, which leads me to believe there is some problem with Internet Explorer.
What should I try next? Thanks again.
arena
18 Posts
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November 4th, 2003 20:00
volcano11
2 Intern
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28K Posts
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November 4th, 2003 21:00
Open Internet Explorer and go to Tools > Internet Options. Click on the Connections tab then click on the LAN settings button. Make sure none of the boxes on this page are checked.
Do a search for the file named hosts (it has no extension and is not hosts.sam). When you find this file, rename it to hosts.old. Reboot and see if you have a connection.
If you are running any kind of software firewall on this system, first try disabling the firewall. If you still can't connect, try temporarily uninstalling the firewall software and see if that gets you a connection.
Steve
arena
18 Posts
0
November 5th, 2003 06:00
Wow, that fixed it.
I can't believe after spending 2 hours on the phone with linksys support and countless hours trying to figure out the problem myself the solution was as simple as renaming a file.
Thank you so much for your help.
volcano11
2 Intern
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28K Posts
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November 5th, 2003 13:00
arena
18 Posts
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November 5th, 2003 20:00
Renaming the hosts file solved the problem, I believe. After being unable to visit websites even though I was assigned the correct IP address through the router, I tried connecting to the internet through my old dial up account, and after I was connected I tried visiting a website and I still got the "page cannot be displayed" error even though I knew for sure I was connected. This led me to believe that the problem had something to do with internet explorer. So I ended up installing the latest version of Internet Explorer on the problem computer then I renamed the host file and had the internet restored.
Thanks again.